Germain Honda of Dublin

Terrible Customer Service!!! We went to Immke Honda and Terrible Customer Service!!! We went to Immke Honda and wanted a quote for an Odyssey. Some Indian guy came to us and gave us a quote which was way m Terrible Customer Service!!! We went to Immke Honda and wanted a quote for an Odyssey. Some Indian guy came to us and gave us a quote which was way more expensive than other dealers we've visited. Then we told him what we thought was reasonable(which was an actual quote from another dealer). That Indian guy soon stood up and replied "go buy from them". (We felt like we were asked to leave which his gesture did show that) RUDE! RUDE! RUDE!. We did walk away and bought an Odyssey from another dealer at a better deal with better customer service the SAME day! More

I purchased a car several months ago (through an Autotrader advertisement) from Dean Popovich at Immke Honda. I was very impressed with the service, the car, and the overall experience! I live appro Autotrader advertisement) from Dean Popovich at Immke Honda. I was very impressed with the service, the car, and the overall experience! I live approximately 2 hours away from Immke Honda, so I wanted as much information as possible on the vehicle before I made the drive to purchase it. Dean was helpful in providing great, detailed pictures, finding out the answers to my questions, and fulfilling my requests. When I arrived at the dealership, he was friendly and courteous. He showed me the vehicle, which was exactly what I expected, based on the pictures he provided me with. After my purchase, he sat in the car with me and explained all of the functions. On my way back home, I even called him for help with directions! He followed up with me to ensure that I arrived home safely, and said he would follow up with me in a week, which he did. I am grateful to have had this awesome car-buying experience. It was well worth the drive, and I would recommend anyone seeking to purchase a car to visit Dean! More

Absolutely zero customer service. Waited 15 minutes and no one came up even to say hello. When asked for help, one guy mumbled he was busy and walked away. I guess 'clunkers' was bringing in lot of potenti no one came up even to say hello. When asked for help, one guy mumbled he was busy and walked away. I guess 'clunkers' was bringing in lot of potential customers but this was ridiculous. Don't waste your time here. More