Germain Honda of Dublin

I have been taking my car to Germain for all service needs for the last 5-6 years, ever since Jim was a service advisor. He has always been exceedingly friendly, courteous, and respectful, qualities tha needs for the last 5-6 years, ever since Jim was a service advisor. He has always been exceedingly friendly, courteous, and respectful, qualities that didn't exist when my former service place was bought out. A friend of mine at that time referred me to Immke and, even though I was a little hesitant about taking my car to a Honda dealer, I followed her suggestion and have never looked back. No matter what is being done for service, whether it is just an oil change or a timing belt change, Jim has always gone back and spoken with the mechanic to make sure everything has been done perfectly to my satisfaction. Connie now, and Terry Eckard previously, have always explained any questions I may have had and have let me know each time when an item would soon need to be replaced. If Jim or Connie ever leave Germain, I will be following them...they are outstanding service representatives. More

1. So we bought a Certified Honda from this dealer and they "did" 150 point inspection. Can you please tell me how you miss that there is no seat belt in the car? Rear Passenger seat has no seat belt in t they "did" 150 point inspection. Can you please tell me how you miss that there is no seat belt in the car? Rear Passenger seat has no seat belt in the wall. Nothing! now they want me to come in so they can look at it and order the part, then I can come back again and they can install it. Here's a great idea order the ****** seat belt and put it in the first time I come in. 2. There was a service history in the glove box when I test drove it, we go inside and purchase it, come out, nothing in the glove box and they won't give it to me. These people suck. 3. We ask them to clean it up before giving us the keys as it was sitting under a tree. The white paint still had black dirt marks in it after "running it through the wash." 4. While there I order the all weather mats, and pay for them upfront. 5 days later, when I'm expecting the call they should be ready for pickup, I get the call saying they don't make them anymore and by the way here is the refund. Enough, this place is a joke. More

Cindy did an excellent job in every way taking care of my needs, answering questions and in seeing that my price was the lowest possible. She made sure that everything was handled to my complete satisfactio needs, answering questions and in seeing that my price was the lowest possible. She made sure that everything was handled to my complete satisfaction. The loan officer, Marcello, research the lowest interest rate available and got a great rate for me, better than my own credit union. The manager, Mike, was there to offer his help in any way possible. All in all, this was an outstanding purchase! More

I went to Germain with a goal to buy out my lease because I really like the car I leased from them 3 years ago. Chris Glover took me from start to finish with the process with much greater ease than I expect I really like the car I leased from them 3 years ago. Chris Glover took me from start to finish with the process with much greater ease than I expected. He listened to my needs, came up with a few different options, then made sure that what I chose to do was exactly what took place. Sierra Hall in Finance took me through that process easily, too, educating me the whole way. I highly recommend this dealership and appreciate the way they are doing business now. More

We now have three cars in our family that all were purchased from Germain Honda with the excellent guidance of Frank Pulsinelli. In each case, he found a perfect fit for our circumstance. My wife is d purchased from Germain Honda with the excellent guidance of Frank Pulsinelli. In each case, he found a perfect fit for our circumstance. My wife is driving a 2011 Civic, which we are leasing because we wanted a new car without a large monthly payment. My driving-age kids have an older, higher-mileage Accord that we bought used. When our van was totaled this year, I called Frank for help because we needed a vehicle in the price range of the insurance settlement. He called me back immediately with a range of options and we quicklty had our third Germain vehicle. When you add the efficient and friendly service department to the mix, I have no reason to take my business anywhere else. More

I researched a bit for buying a new CR-V and my overall experience with Germain Honda was quite good. Woody was pretty patient in discussing the model options and showing each CRV in different configuratio experience with Germain Honda was quite good. Woody was pretty patient in discussing the model options and showing each CRV in different configurations. Mike(Sales Manager) was also very helpful in finalizing the pricing options and the deal. Also, pricing at Germain Honda was pretty competitive as compared to other Honda dealers. Based on my experience I would surely recommend Germain Honda to anyone looking out for a new Honda. -Jasdeep More

My first service experience at Germain was top notch. I would definitely recommend this service department. I was in a hurry and needed a service. I was not sure if it was a simple oil change or something would definitely recommend this service department. I was in a hurry and needed a service. I was not sure if it was a simple oil change or something more. The manager, Jim Cruikshank, was helpful in explaining the different types of service my vehicle would require and which one I was in need of at that time. He even got me in and out in such a reasonable amount of time. I felt that he really cared about my business and my vehicle. He explained everything he was doing and what I would need for my next visit even. The employees were very respectful to me as well. I have never had such a positive customer service experience and will definitely be back. Thank you Jim for answering all of my questions and taking your time with me. More

My service light came on a few days ago (time for oil change) and my schedule is PACKED. I called and they were able to get me in and out with 30 minutes notice. While there, a customer service perso change) and my schedule is PACKED. I called and they were able to get me in and out with 30 minutes notice. While there, a customer service person asked to do a survey about my experience with the dealership and it was a lovely conversation. I mentioned that I was dying to look at a Crosstour but did not want to give anyone the impression that I am currently in the market for a car (I'm not). The customer service person had Kirti give me a tour of the Crosstour and he asked spent time answering all my questions, even though he knew I was not a buyer. For $60 I got an oil change, fluids top off, car wash, exceptional customer service, and all my questions answered about a future purchase I hope to make. Not a bad deal, in my opinion! :) More

Everyone at the Dealership was very helpful. Very fast and friendly service.I will be returning in the future to purchase my next Honda. Thanks Cindy for everything. and friendly service.I will be returning in the future to purchase my next Honda. Thanks Cindy for everything. More

Kirti is great! I knew what I wanted and Kirti didn't try to pressure me into more car than my budget. He's straight forward and honest. Marcello (Finance Director) is professional and efficient. He, too, li to pressure me into more car than my budget. He's straight forward and honest. Marcello (Finance Director) is professional and efficient. He, too, listened and wasn't high pressure! YAY! Having dealt with extreme high pressure car sales in the past (one time I almost had to call the cops to get the keys to my trade-in back!!!!), my Germain Honda of Dublin experience was truly a pleasure. Thanks guys! More