Germain Honda of Dublin

I came in to try to find a part for my 99 Civic that I had been advised by a local shop that I needed to get. After discussing the problem with my car with Sean and then JC walked up and we discussed the had been advised by a local shop that I needed to get. After discussing the problem with my car with Sean and then JC walked up and we discussed the issue. They told me that they believed it may be an easier fix than i was expecting. They got me the correct part and they even offered to show me or help install the knob in my car. I was really relieved that i didnt need to buy a complete heater control panel. AWESOME customer service! More

We had a great experience at Germain Honda of Dublin. After speaking to Mike Frustaci on the phone, asking him questions about the Honda Odyssey, we decided to come in and look around. Mike really took h After speaking to Mike Frustaci on the phone, asking him questions about the Honda Odyssey, we decided to come in and look around. Mike really took his time showing us the vans, and answered all our questions. He went above and beyond to make sure we were satisfied customers. The dealership gave us a very good deal on our trade in, and was quick to come to a price that we were pleased with on the Odyssey. The dealership including their used car sales manager Jeremy, made this an enjoyable car buying experience. The financing dept. was also very helpful in finding the right loan for us. We are now happy owners of a great Honda Odyssey, and we would highly recommend them and their saleman Mike Frustaci!! Pete and Rebekah F. More

Great experience with this dealership! From the minute I walked in the door I was greeted with a friendly sales person named Myron . He was efficient and the rest of the team was effective and thorough. I walked in the door I was greeted with a friendly sales person named Myron . He was efficient and the rest of the team was effective and thorough. I will recommend this dealership in the future. Got exactly what I wanted for the best price in town! More

Horrible customer experience. Lazy and argumentative staff. Stay away. Plenty of other Honda service centers and dealers in the city. I will have to drive a little farther but they wont be seeing me or staff. Stay away. Plenty of other Honda service centers and dealers in the city. I will have to drive a little farther but they wont be seeing me or my wallet every again. Service mgr has a lot of bad apples that he/she will to coach out! More

'Customer Service' is does not exist at this Honda dealership. I leased my vehicle at Roush but since I lived in Dublin I had my vehicle serviced at Immke. This is the second Honda I have leased. dealership. I leased my vehicle at Roush but since I lived in Dublin I had my vehicle serviced at Immke. This is the second Honda I have leased. My car doors rattled like they were falling off every time I drove over even a small bump. The engine also had a rattle. I was informed by Immke service reps. that my door regulators needed to be replaced, they would order them and call me. Several weeks later I still had not been called. I called, spoke to service manager. He informed me that the parts were in, they would need the car for 8 hours, bring it in later that week. Long story short, they kept my car all day, squirted some sort of lubricate all over the windows and left a big mess inside my vehicle. Doors still rattled just like before...they told me the 'regulators' had been replaced and they "shimmed' the engine up so it would not rattle anymore. I went through this with them several times and my problen was still not fixed!!! My lease just expired on the car; I couldn't turn it in quick enough!!!! I will never lease or purchase another Honda! NOTE: This group knew my lease was expiring soon; they made no effort to sell or lease me another vehicle! AND they certainly didn't try to make the necessary repairs on the car. Wonder if it will be repaired before they sell it! I just bought a Lexus. More