
Germain Honda of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I met Joshua Moniz in a drive by of the lot and returned later with my wife to consider options of trading or keeping. I was impressed by Joshua’s knowledge about my own car, other options, and the car we d later with my wife to consider options of trading or keeping. I was impressed by Joshua’s knowledge about my own car, other options, and the car we decided upon. He demonstrated his experience and willingness to work with us. I am confident if I have a follow up question or issue, he will see us through it. All this was at the Naples Honda dealership. More
David was very helpful through the whole process , I probably was in service for an hour for oil change and battery replaced . I highly recommend David and Germain Honda. probably was in service for an hour for oil change and battery replaced . I highly recommend David and Germain Honda. More
Great experience! I stopped by just to take a test drive and after spending time with Gabby the sales person I made a purchase. She had good product knowledge and ans I stopped by just to take a test drive and after spending time with Gabby the sales person I made a purchase. She had good product knowledge and answered all my questions. The other staff were just as helpful. I received a fair deal and never felt any pressure to make the purchase. More
Germain Honda is the BEST I had a problem with my car yesterday. It is a 2018 Accord Touring and it would not start and came up with an error message of brake system failure. I had a problem with my car yesterday. It is a 2018 Accord Touring and it would not start and came up with an error message of brake system failure. While waiting for tow truck, I called Honda to let them know that my care would be towed there. A few minutes later Shawn Day called me abd reassured me that most probably the problem was an easy fix...i.e. a dead battery since the brake system is electrical and needs a good working battery to operate. Tow truck arrived and was able to jump start my car and I was able to drive car to Germain Honda. Shawn greeted me and within 30 minutes my car was diagnosed with a dead battery and a replacement was installed. Because my car was less than 3 years old with less than 36,000 miles, the service was warranted. I cannot begin to praise my experience with Germain Honda and specifically Shawn Day. More
Very professional he went above and beyond to help me and answer all my questions particularly with one that i had been told no in a previous visit great customer service definitely someone I want to help me answer all my questions particularly with one that i had been told no in a previous visit great customer service definitely someone I want to help me next time More
Easy Peary!!! Great experience. Jeanne was very helpful introducing us to our new Accord EX. Lots of new safety features and tech to get used to. Audrey made t Great experience. Jeanne was very helpful introducing us to our new Accord EX. Lots of new safety features and tech to get used to. Audrey made the paperwork simple and expeditious. More
It was a great experience with great customer service. They were on time, prompt and took care of everything for us. I would buy from them again! They were on time, prompt and took care of everything for us. I would buy from them again! More
100% satisfaction guaranteed. Time told was less than specified, 45 minutes in and out. Thank you for your dedication to your customers you serve. Thank you! specified, 45 minutes in and out. Thank you for your dedication to your customers you serve. Thank you! More
Above and Beyond Tyler Smith took charge of my service appointment. which involved replacing the handle on the rear tailgate. Not only was the repair completed, Tyler Tyler Smith took charge of my service appointment. which involved replacing the handle on the rear tailgate. Not only was the repair completed, Tyler also explained some of my misconceptions about using the tailgate. He explained how I could safely remove the residue from the duct tape I had used to keep the broken handle attached to the vehicle. However, when the vehicle was returned to me, the residue had ALREADY been cleaned away - hence, the BEYOND! He then advised me what to expect on my next service and also gave me a cost estimate without me asking for it. Germain's staff truly want the customers informed and prepared. I am very happy with their care of and concern for the customer. More
Worked with Shawn Day. He provided good advice based on the age and mileage that saved me money. Maintained ongoing communication and explained service completed. Answered questions objectively. the age and mileage that saved me money. Maintained ongoing communication and explained service completed. Answered questions objectively. More