Germain Honda of Naples

Excellent customer service I drove into Germain Honda's service on a busy Saturday morning with a low tire pressure warning after experiencing odd helicopter-whirring noise for I drove into Germain Honda's service on a busy Saturday morning with a low tire pressure warning after experiencing odd helicopter-whirring noise for over a week on my 2018 Accord touring. Claude Babineau, service manager, came over to see what was going on as I waited in line for an advisor and he expertly checked all tire pressures, determined which tire was low and then observed a nail close to the side-wall. It was a roofing nail and Claude explained that the tire would need to be replaced. Fortunately when I purchased the car at Germain, I opted to purchase tire hazard protection and Claude received approval for a full original tire replacement. WOW what a super positive experience!!!I was back on the road in about an hour and was totally pleased with the outcome. Everyone at Germain is so customer-focused from the young greeters as one enters the service wait area to the advisors, mechanics and managerial staff who work on the cars. More

Pleasant all around. First class building. My wife and I purchased a Honda Passport from Wael Aziziyah and had a wonderful, relaxing, experience. Wael was extremely knowledgeable regarding this My wife and I purchased a Honda Passport from Wael Aziziyah and had a wonderful, relaxing, experience. Wael was extremely knowledgeable regarding this new Honda entry. We asked Wael a hundred questions and he gave us two hundred answers. He’s not only a great salesperson, he is a genuinely nice person. A special thanks to Brad Newsome who, with great patience, expertly answered our financial queries. Very truly yours, William and Maureen McLaughlin More

Honda Civic LX 2019 Arlington and LouAndrew were exceptional salesmen. They explained all of the options to my family and I and have ya the best deal we could get! Arlington and LouAndrew were exceptional salesmen. They explained all of the options to my family and I and have ya the best deal we could get! More

Everything was good He, John, was great person to help me to buy new honda civic. I stayed about 5 hour to lease my new car and he took care of me all the time. He is gre He, John, was great person to help me to buy new honda civic. I stayed about 5 hour to lease my new car and he took care of me all the time. He is great staff. I strongly recommend him. More

Recall on my 2017 Accord Amir Khan is the best! He is a caring and dedicated customer service rep. He's the reason I keep coming back to Germaine Honda of Naples. Amir Khan is the best! He is a caring and dedicated customer service rep. He's the reason I keep coming back to Germaine Honda of Naples. More

LOFservice Russell Sutton service manager and Nancy in billing, both excellent help in keeping my 04 Honda Accord in top condition. The waiting room is very nic Russell Sutton service manager and Nancy in billing, both excellent help in keeping my 04 Honda Accord in top condition. The waiting room is very nice. More

I loved our salesman John Mcdonnell was the sweetest and nicest car salesman I have EVER dealt with. He did everything in his power to help us and went out of his way to John Mcdonnell was the sweetest and nicest car salesman I have EVER dealt with. He did everything in his power to help us and went out of his way to be kind and attentive. He even used his own time to do us a personal favor that made the sale easier for us. John is a super hard worker, and if I could, I would pay for his retirement - he’s twice my age and works like someone half my age! Bless his heart, what a great guy. More

Excellent Experience Five star service all around. All great people. Thank you Drew! Very Happy I found this dealer since moving to the area 1 1/2 years ago. I wouldn't ev Five star service all around. All great people. Thank you Drew! Very Happy I found this dealer since moving to the area 1 1/2 years ago. I wouldn't even think of taking my Honda CR-V anywhere else. They truly care about you and your vehicle. More

This dealership gets an A+ Germain Honda provided us with a great purchase experience! We went into Germain Honda for maintenance on our Honda Crosstour and ended up buying an A Germain Honda provided us with a great purchase experience! We went into Germain Honda for maintenance on our Honda Crosstour and ended up buying an Accord from Monica (a little dynamo!) Mona knows her Hondas! She navigated us through the trade-in to purchase experience with ease. The dealership itself is gorgeous from its gleaming floors to its spoil-the-customer waiting area. Every person we came in contact at Germain was genuinely cheerful, helpful and knowledgeable. You can't go wrong purchasing or maintaining a vehicle at Germain Honda! More

Excellent Service I brought my Honda to Germain for an oil change and during my visit they found that my battery was going bad so they replaced it under warranty. Eric I brought my Honda to Germain for an oil change and during my visit they found that my battery was going bad so they replaced it under warranty. Erica Melchiore was my service adviser, and she did an excellent job of keeping me informed on the progress of the car. Thanks to her and all the others who worked on my car. More