
Germain Honda of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,990 reviews
Exceptional Service I was pleased with every aspect of my service experience with Germaine Honda. My Service Advisor was excellent -- he was knowledgeable and kept me I was pleased with every aspect of my service experience with Germaine Honda. My Service Advisor was excellent -- he was knowledgeable and kept me updated as the work progressed. I was very comfortable working with him. More
Great customer service Aleksandra was a pleasure to work with as she is very pleasant, polite, has great follow up skills, and very helpful. Our Odyssey purchase went smoo Aleksandra was a pleasure to work with as she is very pleasant, polite, has great follow up skills, and very helpful. Our Odyssey purchase went smoothly. More
Professional Wael helped my wife and myself purchase a CRV touring model. He was pleasant to be with, very knowledgeable and had a nice sense of humor. Wael helped my wife and myself purchase a CRV touring model. He was pleasant to be with, very knowledgeable and had a nice sense of humor. More
BEST EXPERIENCE I HAVE EVER HAD IN A DEALERSHIP :) I came in because I was entertaining the idea of perhaps getting in to a bigger vehicle. With the help of Aleksandra, Brad and Mona I was able to make I came in because I was entertaining the idea of perhaps getting in to a bigger vehicle. With the help of Aleksandra, Brad and Mona I was able to make it happen! A special thank you to Aleksandra who was extremely patient and took the time to look in to several options for me. I really could not have asked for a more smoother experience. More
Excelent service I was really happy with all the attention and the help from Seref Denizeri. Me and my wife are really happy about our new CRV. Germain Honda of Naples I was really happy with all the attention and the help from Seref Denizeri. Me and my wife are really happy about our new CRV. Germain Honda of Naples has a great team. They will assist you and help you find the car you need. Thanks for all the work you guys did. More
Excellent!! Germain Honda provides excellent service every visit! The staff is great. I recommend them highly and will be a customer for life! Thank you very much Germain Honda provides excellent service every visit! The staff is great. I recommend them highly and will be a customer for life! Thank you very much. More
Trade in gone right! As soon as I stepped into the dealership, the atmosphere was great! Very good customer service. I was introduced to Henry. He not only helped me out b As soon as I stepped into the dealership, the atmosphere was great! Very good customer service. I was introduced to Henry. He not only helped me out by trading my old car with a new one, but he also manage to help out with a good deal! More
Andrew in service is terrific I meant to give you a 5 star review but I tapped the wrong star?)!! Hondas are great cars!thanks is terrific I meant to give you a 5 star review but I tapped the wrong star?)!! Hondas are great cars!thanks More
Great Service I want to thank Service Adviser David Doden and Technician Braulio de la Cruz for doing such a wonderful job. David signed me in and kept me appraise I want to thank Service Adviser David Doden and Technician Braulio de la Cruz for doing such a wonderful job. David signed me in and kept me appraised during the service process. When my CRV was done being serviced, the payment process was swift, efficient and friendly. My CRV was outside waiting for me. When I got in the vehicle I immediately noticed that it was clean and that the inside windshield had been washed (something I had needed to do)! On top of this, I received a coupon for a free car wash. I feel relaxed and confident knowing my CRV has been properly cared for and that reliable, friendly, professional service is so close by. Thank you Germain Honda of Naples! More
First Service Aamir my service rep did an excellent job taking care of me and was very professional and just a very pleasant individual to associate with. I will de Aamir my service rep did an excellent job taking care of me and was very professional and just a very pleasant individual to associate with. I will definitely return to Germain for my next service. Hopefully Aamir will assist me again. A couple of notes for management: 1)The survey sent by Honda is to long. I filled it out this time but I will not fill it out again. This survey sent from the dealership is short and concise and I do not mind filling it out. 2) To use "EXCELLENT" as a top rating is noT how individuals think. When you ask people how the service was they normally say " GREAT". This should be your top rating. If the rep is pleasant and professional then they met all expectations. EXCELLENT HAS TO BE SOMETHING OUT OF THE ORDINARY LIKE YOU WASHED MY CAR, ETC. More