Germain Honda of Naples

Quick and Efficient This was my first experience with the service department. Service advisor David Doden was very professional and explained in great detail the service This was my first experience with the service department. Service advisor David Doden was very professional and explained in great detail the service to be performed. The oil change was performed quickly and efficiently. I will definitely return for future needs. More

Leasing my Honda civic Soren was great taking me through the process of leasing my civic. Very professional and friendly. The whole process went smoothly. Both Soren and Je Soren was great taking me through the process of leasing my civic. Very professional and friendly. The whole process went smoothly. Both Soren and Jean were very informative and helped me with not only my leasing but with my current car as well. I appreciate the service I received and would highly recommend. More

Purchase of my Honda CRV So I was leasing my Honda CRV and the end was near. I spoke with Seref as to what I need to do next. He asked would you like a new lease or to purchas So I was leasing my Honda CRV and the end was near. I spoke with Seref as to what I need to do next. He asked would you like a new lease or to purchase what you are driving. So I made the decision to purchase what I was driving. 2016 CRV. I'm so tickled with my decision. Seref and the staff behind the scenes made it a very easy process. So I thank the whole Honda Team as always for the speedy purchase. Kimberly Freshcorn More

Great service, as always. Brought my car in for an oil change. Tyler Smith got me in and out in under an hour, and I got a free car wash. This dealership always gives great s Brought my car in for an oil change. Tyler Smith got me in and out in under an hour, and I got a free car wash. This dealership always gives great service and I usually deal with Tyler. Great guy! More

Tyler Smith handled my TPMS problem. He checked to make sure it was covered under warranty & got the authorization with no deductible required. Kept me abreast of handled my TPMS problem. He checked to make sure it was covered under warranty & got the authorization with no deductible required. Kept me abreast of the situation & was finished in a very short time. Excellent service, I only deal with him. Thank you. More

Great experience Everyone was very helpful, especially Seref Denizeri who went out of his way to explain, and show me what mypayments would be, he was great. Everyone was very helpful, especially Seref Denizeri who went out of his way to explain, and show me what mypayments would be, he was great. More

Fine service dept. Russell Sutton was an excellent representative. He was in the service technicians were knowledgeable, thorough, efficient and personable In dealing w Russell Sutton was an excellent representative. He was in the service technicians were knowledgeable, thorough, efficient and personable In dealing with my service appointment. Thank you. More

Honest, attentive service This dealership was honest—straightforward when it came to the actual purchase price (without hidden fees one sometimes encounters elsewhere). Our sal This dealership was honest—straightforward when it came to the actual purchase price (without hidden fees one sometimes encounters elsewhere). Our salesperson, Mariana Aponte, was attentive—responding to our questions courteously for perhaps a week or more as we zeroed in on the right vehicle. Our new car is wonderful—and the positive experience in purchasing it is something for which we are grateful. More

Extra Effort My wife and I were on our way from Sarasota to Boca Raton Florida for a work event/awards ceremony. While on 75 just north of Naples our vehicle deve My wife and I were on our way from Sarasota to Boca Raton Florida for a work event/awards ceremony. While on 75 just north of Naples our vehicle developed a severe "shake" in the front end. I pulled over and checked the lug nuts to make sure we did not have a tire coming loose(recently had a new tire put on right front because of nail puncture). We jumped back on the highway and the "shake" in the front end was still there so we looked up the nearest Honda dealer-Germain- and spoke with Russell Sutton in service....luckily we were only 1 exit north of them and were there in 10 minutes. Russell was able to get us right in and have a tech diagnose the problem.....This time the left front tire had a problem....belt separating inside the tire which was causing the shake. They had a replacement tire in stock and got us back on the road within a couple hours....AWESOME SERVICE. If I lived in Naples, Germain would be where I'd have my vehicle serviced.....Friendly/knowledgeable staff that are very accommodating, right down to the snacks in the waiting area. They turned a potential "bad day" into a minor bump in the road...Super Job to everyone that was involved in getting us back on the road!! Thanks More

Best car buying experience I've ever had at Germain Homda I bought a 2019 Civic Sport with custom rims and a carbon fiber hood wrap ?? this was by far the best car buying experience I've ever had. You can tel I bought a 2019 Civic Sport with custom rims and a carbon fiber hood wrap ?? this was by far the best car buying experience I've ever had. You can tell whoever is running the show genuinely cares about the customer. Seref is the man. I will only send people I care about to this dealership and to Seref in the future. More