Germain Honda of Naples

Excelente service Always my car is 10 points.the personal ve My car is in the best hands of Naples..Always great!.I Drive a lot.and the service is perfect.i feel in Good hands.Thank you . My car is in the best hands of Naples..Always great!.I Drive a lot.and the service is perfect.i feel in Good hands.Thank you . More

first class service personnel who are competent and friendly I bought my CRV at Germain Honda and have taken it back for all maintenance. The new customer waiting facility is impressive with WIFI, comfortable I bought my CRV at Germain Honda and have taken it back for all maintenance. The new customer waiting facility is impressive with WIFI, comfortable furnishings, newspapers, magazines, drinks and snacks. Overall, it is a pleasure waiting for your car to be serviced. During my last visit on 19 Aug. 19, I was very impressed by my service representative Tyler Smith. He was very knowledgeable, friendly and answered all of my potential questions before I could ask them. He is energetic and a strong believer of Honda products and services. Tyler is the type of individual that I would hire if I were still in business. John C. More

Spectacular service each and every time! Russell Sutton is always very tentative, honest, and makes sure all concerns are handled in a professional manner. He cares about his job and especia Russell Sutton is always very tentative, honest, and makes sure all concerns are handled in a professional manner. He cares about his job and especially cares about his customers being satisfied. Thank you Russell! More

Service department associate Tyler Smith at the service area at this Honda dealership has always been so pleasant to deal with! He is honest and professional and has always lived Tyler Smith at the service area at this Honda dealership has always been so pleasant to deal with! He is honest and professional and has always lived up to what he suggested needs done and in a timely manner. Please see Tyler is is fabulous More

Satisfied Customer My first time going to Germain Honda and it was a pleasant experience. Wael Aziziyah and Anthony Leli were very helpful, love my new Pilot! My first time going to Germain Honda and it was a pleasant experience. Wael Aziziyah and Anthony Leli were very helpful, love my new Pilot! More

GREAT SERVICE Germain Service Dept does a wonderful job. In particular, Tyler Smith is always pleasant to deal with and provides us with good advice on what servic Germain Service Dept does a wonderful job. In particular, Tyler Smith is always pleasant to deal with and provides us with good advice on what service is needed. More

gear shift Having received a notice of a problem with the button on the gear shift handle, I made appointment to have it serviced. Timing couldn't have been bet Having received a notice of a problem with the button on the gear shift handle, I made appointment to have it serviced. Timing couldn't have been better. O the way to the dealership, the handle piece broke off. Thanks for the great service in repairing it. More

Great dealership, greater people. Every one noted (and another fellow at Germain who helped with having my windows tinted) were a pleasure to deal with, best of luck to one and all. Every one noted (and another fellow at Germain who helped with having my windows tinted) were a pleasure to deal with, best of luck to one and all. More

Friendly and Courteous Service Tyler from service was very nice and handled my tire rotation and oil change in a timely manner. I used service coupon and price was reasonable. Tyler from service was very nice and handled my tire rotation and oil change in a timely manner. I used service coupon and price was reasonable. More

Liars! Sell you the car then ask for it back This happened during the last weekend in June. My bf and I went in to look at a Honda Accord Sport. He fell in love with the car. Once we got started This happened during the last weekend in June. My bf and I went in to look at a Honda Accord Sport. He fell in love with the car. Once we got started talking numbers. Really quickly we were told by the sales manger that they could not make it work. (The amount down and monthly payments) we said NO PROBLEM. We were fine leaving and looking elsewhere. It was the first place we went to anyway. Then for the rest of the day he is receiving non stop calls and texts saying they all of a sudden they could make it work for another $500 down. (Which we all know annoying car salesmen do this). So the agreed upon amount down IN TEXT MESSAGES was $3500 and monthly payment of $312. So we go in the next day and speak with the finance manager. Michael Hecht, he is the sleaziest guy I've ever met. So they're getting the car ready he's signing all the paperwork, filling out credit app etc. Then Michael comes back saying "after running his credit it brought the payment up to $327" he still said "ok that's fine". Then he sells him on this stupid insurance thing that brings the payment up to $344. He STILL says okay. So we take the car home he super pumped! Come Monday morning good ol Michael Hecht is calling saying it's not gonna work out. Ummm what? He has already signed the paperwork. After going back and forth they come back saying that he would have to pay $499 a month for it to work out. And no offense to Honda but he can lease a much nicer, as in luxury car for $499 a month. So they ask him to bring the car back in and they will give his car back. So he does, feeling completely lied to and embarrassed. Remember they have now already run his credit... jerks. Then my bf writes his own review on yelp, being honest and talking about the awful experience. AND THEY HAVE THE NERVE TO ASK HIM TO TAKE IT DOWN! ARE YOU KIDDING ME!? Now since he is a nice person he does but guess what? They still had his registration for his car and he though they wouldn't give it him if he didn't. Moral of this review is DON'T BUY FROM GERMAIN HONDA! They run your credit, you sign paperwork and everything and then the screw you over. If you really want a Honda, go elsewhere. More