Germain Honda of Naples

Great experience We found a great deal in great quality on Honda Odyssey. We bought online without looking.our sales rep was Monawho was exceptional. Car was as promis We found a great deal in great quality on Honda Odyssey. We bought online without looking.our sales rep was Monawho was exceptional. Car was as promised.we flew From NC to Pick It up. Mona offered To pick us up From airport. Our car was ready, we signed papersandontje road we were. Will definitely buy again from this dealer. More

Honda Accord John McDonnell with used cars was excellent! Very helpful and went above and beyond. I went in to buy out my lease and ended up driving away in a basi John McDonnell with used cars was excellent! Very helpful and went above and beyond. I went in to buy out my lease and ended up driving away in a basically brand new Honda ( it was used but low Milage) John gave me every option I had and was honest with me, didn’t sugar coat anything which I greatly appreciated. Best salesman hands down. Anthony in Gina ace didn’t a great job and Raymond did and equally great job assisting Anthony with the paperwork. More

Gap Insurance Scam The Gap insurance company this dealership uses is a complete 100 percent scam. The Name of the company is JM&A Group in Deerfield beach Fl. I purcha The Gap insurance company this dealership uses is a complete 100 percent scam. The Name of the company is JM&A Group in Deerfield beach Fl. I purchased a vehicle for almost 15k The salesman included Gap policy they offer. I thought at the time this was a good Idea. Two years later my car was totaled accident not my fault. Allstate Insurance was other driver insurance company, They totaled my car out and was willing to pay 4,500 dollars. They used basically Blue book to value my car which is exactly what any insurance company would use. They absolutely will not pay more. I owed 8,500 Allstate paid 4, 500 Gap Insurance Company only willing to pay 1, 098 I paid 900.00 for this Gap insurance Policy. This means out of pocket expense Gap company willing to pay 198.00 Dollars. WHAT A SCAM 2,685 Is the amount im stuck paying. The Gap Insurance Policy scam is they intentionally use NADA Clean Retail to value your car. No Car insurance company on the planet will pay this. I am stuck paying for two more years of car payments at 153.00 for a car thats in junk yard. DO NOT BUY GAP INSURANCE POLICY FROM THIS DEALERSHIP IF YOU HAVE BOUGHT A JM&A GAP POLICY THEY ABSOLUTELY WILL NOT PAY THE GAP. TOTAL SCAM More

Buying a Honda Very Helpful , they all went the extra distance to make me welcomed. They explained all the details and options of the 2015 CR-V Touring I bought. Very Helpful , they all went the extra distance to make me welcomed. They explained all the details and options of the 2015 CR-V Touring I bought. More

My first car Ive purchased myself Due to an unexpected circumstance, I was in the market fast for a car. Only thing was, my credit wasnt the greatest, and I had no money for a down pay Due to an unexpected circumstance, I was in the market fast for a car. Only thing was, my credit wasnt the greatest, and I had no money for a down payment. After long hours of hard work, Karen found me what I didnt even know was my dream car. I had a totally different idea in mind, and i ended up leaving the dealership with a safe and long lasting car that I am in love with. At first, the banks gave me a real hard time approving me with no downpayment, I was stressed out thinking I wasnt going to leave with a car. Instead, she worked her magic and managed to get me the car at an amazing deal completely in my budget. I am so happy and my whole family will be purchasing cars from her from now on. Thank you so much!!!! More

Best New Car Buying Experience First time Honda buyer. In today's market it can be difficult to set yourself apart from the competition. My wife and I were considering two different First time Honda buyer. In today's market it can be difficult to set yourself apart from the competition. My wife and I were considering two different car manufactures but Wael’s love of the Honda brand is contagious. His enthusiasm for Honda and his knowledge of the cars made the difference for us. More

Best salesman EVER!!! From the minute we got in, until the end Chip was amazing! He was informative, kind, supportive, real, always smiling, caring, and super honest! He wa From the minute we got in, until the end Chip was amazing! He was informative, kind, supportive, real, always smiling, caring, and super honest! He was the BLESSING of the day!! I would give him 10 stars if I could! I EXTREMELY RECOMMEND him! The experience was phenomenal overall! Amazing customer service! This is definitely your "go to" dealer! My husband and I are extremely satisfied! More

Terrific service!!! Mona Janjic was excellent aide in helping me find the right car for my needs. I highly recommend her when you are in the market for a car Mona Janjic was excellent aide in helping me find the right car for my needs. I highly recommend her when you are in the market for a car More

NEVER GO TO HONDA These people are idiots especially the Finance Guy Ronnie. My step daughter bought a used Civic about three weeks back and all was approved for financ These people are idiots especially the Finance Guy Ronnie. My step daughter bought a used Civic about three weeks back and all was approved for financing. All the paper work was done and signed and she laid out a deposit of $1500. Yesterday Ronnie called to say her loan was denied and she had 48 hours to return the vehicle of being more money down for a new loan. At this point she said forget it she will take her business elsewhere. Today she returned the car to Armand who sold her the car originally. Neither David or Ronnie informed Armand the situation and Brianna was the one who told him she had to return the car. The coworkers don’t even communicate with one another. The Manager David was in a tiffy. She asked for her $1500 back and they said it would be a week or so. Seriously, your kidding right. She said fine I’ll keep the car until then and Manager David said if you take the car then I will call the police because this is stealing since you have not technically paid for the car. My thought. You folks at Germain Honda are the exact reason people can’t stand to buy a car. More

Great customer service Customer service was superb. Would contact Mona again when I’m am ready to purchase a car again. I love my used Honda minivan I just purchased with h Customer service was superb. Would contact Mona again when I’m am ready to purchase a car again. I love my used Honda minivan I just purchased with her. More