Germain Honda of Naples

Great dealer to work with I just bought a 2018 Honda CRV at Germain Honda and the whole process was great. From my sales person Dianeillis Espin, her Manager Syed Madni and Roc I just bought a 2018 Honda CRV at Germain Honda and the whole process was great. From my sales person Dianeillis Espin, her Manager Syed Madni and Rocco in Finance, they were all polite and very helpful throughout the entire process. More

The experience was great. Arlington was patient and kind. This was a great experience. He was willing to let me change my mind several times. Allowing us to test drive until we found the right vehicle. Contiu This was a great experience. He was willing to let me change my mind several times. Allowing us to test drive until we found the right vehicle. Contiued with us until sale was complete. Always made sure we were comfortable. Finance Audrey Bennett was kind as well, and great at explaining everything with the financing. More

Happy customer Arlington greeting made us feel welcomed and comfortable to ask any questions we had, and he listened and showed us the models based on our questions. Arlington greeting made us feel welcomed and comfortable to ask any questions we had, and he listened and showed us the models based on our questions. He was knowledgeable and to the point and understood exactly what we wanted. Audrey Bennett very kind courteous and made the transaction very smooth. More

A great experience buying a new car We went To Germaine Honda looking to purchase a used Honda Odyssey, we had seen on their website. When we arrived We were greeted by Mona Janjic. She We went To Germaine Honda looking to purchase a used Honda Odyssey, we had seen on their website. When we arrived We were greeted by Mona Janjic. She brought us to test drive the car we inquired about as well as offered some other options. We decided the used cars weren’t for us. We never felt pressured to purchase. We felt she genuinely wanted to help us find a car. When it came time for the one we wanted, we were very clear about needing a great price on a new One since we initially weren’t budgeting for new. She spoke with her manager one time and came back with a great offer ( none of this back and forth stuff). Our experience was quick. Even with Anthony Leli in the finance dept. He reviewed finance options and tried to get us a lower interest rate than USAA or our credit union. He spent time telling us about the extended warrantys available as well. After everything was done, Mona sat with me in the car reviewing all the features and assisted me with connecting to apple play. It was a great experience. Would recommend ???????? More

Platinum service and 5 star professionalism After having a negative experience the prior day at another car dealership, I looked up Honda of Naples and read the reviews. I was very impressed wi After having a negative experience the prior day at another car dealership, I looked up Honda of Naples and read the reviews. I was very impressed with the positive writings and how Steve Hill engaged with his customers and decided to go in on Monday morning 9 am. I asked Steve to be assigned to a sales associate who was knowledgeable and professional. I was assigned to Wael Aziziyah. We discussed exactly what I was looking for and was thorough, honest and efficient. All my interactions with the team here in Naples was very positive. I bought a car and even had it driven to my house the same day. Also involved in this positive experience was Rony Levy and Audrey Bennett. Bravo everyone. Even the Labor Day bar-b-q hot dogs for the staff and guests was a good plus! Bravo to this well-run business. More

First class The dealership speaks for itself But The Staff and service make it Mona is a real Professional She listens and sales calmly Mona : knows w The dealership speaks for itself But The Staff and service make it Mona is a real Professional She listens and sales calmly Mona : knows what people want Rocco Takes the remorse away Very helpful Ronnie : gets the deal right More

Outstanding experience! William George and Anthony Leli were amazing to do business with. Helped me get into the car I wanted without any headaches. Will most definitely ref William George and Anthony Leli were amazing to do business with. Helped me get into the car I wanted without any headaches. Will most definitely refer people to them for an excellent experience! More

Horrible customer service I spent a lot of time on a Sunday morning on the lot & inside trying to,get help buying a new car & not one person even asked if I needed help. When I I spent a lot of time on a Sunday morning on the lot & inside trying to,get help buying a new car & not one person even asked if I needed help. When I finally went in and asked for help I was told there are only 3 people on a Sunday & they were tied up. Doing what, I don't know since there were no other customers there More

Easy in and out Worked with Mona, they worked hard at getting me to the price and payment I needed in order to purchase. Would recommend this dealership. Very profess Worked with Mona, they worked hard at getting me to the price and payment I needed in order to purchase. Would recommend this dealership. Very professional More

Great experience...Love our new car! We were interested in leasing a Honda Accord, and Mona made that happen very easily. After making an appointment with her, she had the car ready for a We were interested in leasing a Honda Accord, and Mona made that happen very easily. After making an appointment with her, she had the car ready for a test drive and we signed the deal with no problems or long delays. Great customer service and experience! Thanks Mona...we love the car! Also, thank you to Rocco and Monceny for your help! More