701 Reviews of Germain Honda of Naples - Service Center
Arbor Demce was responsive to my issue and time frame. He facilitated my service issue efficiently and successfully He facilitated my service issue efficiently and successfully More
Logan Clark was extremely helpful in getting running boards installed on our Honda Passport. The order for parts was very timely and the service for installation was quick and well done. Logan was ver boards installed on our Honda Passport. The order for parts was very timely and the service for installation was quick and well done. Logan was very helpful and we enjoyed dealing with him. Thank you to him and Dan Whittngton, and to your company for having such great employees. Howard and Pam Loveless More
Albert Checo at Germain Honda of Naples leads by example in customer service! Hope the rest of the staff watches how he gets it done! Thank you Albert! in customer service! Hope the rest of the staff watches how he gets it done! Thank you Albert! More
Christopher Elan gave us excellent service. He was kind and knowledgeable. He kept me up to date on what the progress was on my maintenance and how long it would take. He also explained what I He was kind and knowledgeable. He kept me up to date on what the progress was on my maintenance and how long it would take. He also explained what I could expect when my next oil change is due. I have worked with Christopher in the past and his service is consistently excellent! More
While this is a busy dealership, I was approached quickly and introduced to my customer service rep. Arber Demce who patiently helped me understand what service was going to happen adding a recall service I and introduced to my customer service rep. Arber Demce who patiently helped me understand what service was going to happen adding a recall service I hadn’t mentioned, canceling a future appointment, and made sure I got back to my job, my phone was forgotten on my desk. He followed up calling me, making for a more personal experience. Service was done surprisingly quicker than expected, everything explained again at payment, making for a very happy experience, More
I have been working with Germain Honda since I moved to Florida in 2015. I own 2 Honda’s and have all my service work done at Germaine Honda. Marko Clanak my service advisor was very professional in his pr Florida in 2015. I own 2 Honda’s and have all my service work done at Germaine Honda. Marko Clanak my service advisor was very professional in his presentation and treated me like a friend..I was impressed with the service I received and the updates. Marko Clanak is one reason why I will continue to work with Gemaine. More
This was a recall service and it went smoothly and Logan Clark was very good at explaining everything they did. Clark was very good at explaining everything they did. More
The staff at this dealership are genuinely amazing! I had Albert Checo as my service advisor and he went above and beyond to make sure all my concerns were addressed. Definitely will be returning for f I had Albert Checo as my service advisor and he went above and beyond to make sure all my concerns were addressed. Definitely will be returning for future services/repairs! More