705 Reviews of Germain Honda of Naples - Service Center
My service advisor was Joel Schuchmann and he was excellent. I could not have asked for a better experience. I left a previous auto dealership as I was extremely dissatisfied with the service and per excellent. I could not have asked for a better experience. I left a previous auto dealership as I was extremely dissatisfied with the service and personnel, after having been with that dealership for at least 20 years. Joel restored my faith in auto dealership service with his knowledge, timeliness, efficiency, and ability to keep me fully informed as I waited for service. I could not be more pleased. More
Scheduled an appointment for an oil change at Germain Honda and David Doden had me in and out in less than one hour. I was pleased with his service and friendly attention to reviewing my car and explaini Honda and David Doden had me in and out in less than one hour. I was pleased with his service and friendly attention to reviewing my car and explaining what future service may require attention. More
David Doden is excellent and takes real good care of us. The service manager, Claude Babineau, is always around if someone needs him and runs a tight ship. The service manager, Claude Babineau, is always around if someone needs him and runs a tight ship. More
As always another excellent service experience at Germain Honda of Naples. Frank Silva and his crack team of mechanics and the customer lounge make the experience a painless one. Snacks, coffee and enterta Honda of Naples. Frank Silva and his crack team of mechanics and the customer lounge make the experience a painless one. Snacks, coffee and entertainment in a comfortable and pleasant environment while waiting are a major plus and asset. My car gets the TLC treatment and my Si runs like a top. Love the people, products and service at Germain Honda and I'll be back, Hey, when are we getting a Honda sports car? LOL☺ More
My 2006 Accord with 206,000+ miles was brought into Germain Honda for evaluation and eventual repair. I was most impressed with the service, concern, and overall professional demeanor of Frank Silva. Germain Honda for evaluation and eventual repair. I was most impressed with the service, concern, and overall professional demeanor of Frank Silva. My air conditioning is now up and running. Frank went way beyond "the call of duty" to get things going! Thank you Frank and remember to "keep 'em on the short grass!" More
Thanks Germain and Frank Silva for another great service experience. It’s so great to see an organization takes customer satisfaction so seriously. It works. I wouldn’t go anywhere else. experience. It’s so great to see an organization takes customer satisfaction so seriously. It works. I wouldn’t go anywhere else. More
Service is always great at Germain Honda. I have a 2012 Service is always great at Germain Honda. I have a 2012 CR-Z with about 62,000 miles. I have babied this car since I drove it off the lot. Germai Service is always great at Germain Honda. I have a 2012 CR-Z with about 62,000 miles. I have babied this car since I drove it off the lot. Germain Honda always respects my wishes as though they, too love my car as much as I do. Santos Vargas is my guy and I will continue to request him each time I return for service. More
Thank you Frank Silva for your amazing and patient help and service during my mother-in-law's recent car situation! We were extremely pleased with how it all turned out! and service during my mother-in-law's recent car situation! We were extremely pleased with how it all turned out! More
Quick, courteous advisory assistance in working thru repairs that met my budget. I appreciate the cleanliness of the showroom waiting area and snack that tied me over until after the repair. Much appre repairs that met my budget. I appreciate the cleanliness of the showroom waiting area and snack that tied me over until after the repair. Much appreciated. Happy to have Tyler as my service advisor who knows my car’s history every time I visit your location. More
The Service Department and the Sales Department were clean, comfortable and welcoming. Steven Walberg was knowledgeable, courteous and streamlined the entire process. I would highly recommend him. clean, comfortable and welcoming. Steven Walberg was knowledgeable, courteous and streamlined the entire process. I would highly recommend him. More