Germain Honda of Naples - Service Center

Tyler did a great job. When I arrived he came out and told me the lady that was to take care of me was out . He knew that I was there for a recall, told me how long it would take and that they would chec told me the lady that was to take care of me was out . He knew that I was there for a recall, told me how long it would take and that they would check out the whole car since it was there. He was within 10 min of what he had stated. Top notch. I will ask for him in the future. More

Fantastic dealership. Very efficient and professional. Tyler Smith assisted me and he was incredibly helpful, responsive and knowledgeable. Wonderful to see the teamwork displayed by all at this dealers Tyler Smith assisted me and he was incredibly helpful, responsive and knowledgeable. Wonderful to see the teamwork displayed by all at this dealership! More

Very efficient service . And good explanations of work Very efficient service . And good explanations of work done.Team is friendly and give extra care to customers. Service was very timely.Follow up call Very efficient service . And good explanations of work done.Team is friendly and give extra care to customers. Service was very timely.Follow up call after service completed. More

Great place to do business! Tyler Smith is a very professional knowledgeable service advisor deserving of much recognition, .Service Manager. Claude Babineau excells in customer service. professional knowledgeable service advisor deserving of much recognition, .Service Manager. Claude Babineau excells in customer service. More

David goes above and beyond all expectations from a customer standpoint. He will keep you informed about the progress of your car and will take tremendous care of you while you wait. He is very kind an customer standpoint. He will keep you informed about the progress of your car and will take tremendous care of you while you wait. He is very kind and knowledgeable. More

Dead battery, jump started, went directly to Honda Dead battery, jump started, went directly to Honda service, immediate friendly , courteous attention, quick evaluation, new battery installe Dead battery, jump started, went directly to Honda service, immediate friendly , courteous attention, quick evaluation, new battery installed. Thank you Shawn Day and Daniel Moisiv. More

Tyler is awesome, he's very knowledgeable but never pushy. He has helped me several times and now I only ask for him! Thank you! pushy. He has helped me several times and now I only ask for him! Thank you! More

Excellant and very responsive service department. David Dorden, service representative, was extremely helpful with a tire issue on our CR-V. This level of service has been the norm in all our visits David Dorden, service representative, was extremely helpful with a tire issue on our CR-V. This level of service has been the norm in all our visits since this location has been open. More

Tyler Smith Tyler was the ultimate professional, knowledgeable and friendly. He went out of his way to ensure my visits to the service center were as pleasant as Tyler was the ultimate professional, knowledgeable and friendly. He went out of his way to ensure my visits to the service center were as pleasant as possible. Robert Moussa More

Tyler Smith has been my service advisor for 2 years. He is knowledgeable, thorough, professional, & patient. Its reassuring that he is my advisor. Great employee!! is knowledgeable, thorough, professional, & patient. Its reassuring that he is my advisor. Great employee!! More