Germain Honda of Naples - Service Center

I purchased a used 2009 Honda accord coupe about two months ago that had almost 16,000 miles on it and maybe put 3,000 miles on it since the purchase and noticed my back tires were making a screeching n months ago that had almost 16,000 miles on it and maybe put 3,000 miles on it since the purchase and noticed my back tires were making a screeching noise come to find out that I already needed to spend $200 on new back brake pads. I was upset considering I just bought the car that was supposed to have gone threw a certified inspection before being put out on the lot. Lee Glesmer was sure to take care of my concern and make sure it was covered the correct way. I in the end did not end up spending a dime. Germain has a huge reputation in SW Florida and was greatly concerned about my service that turned out better than i expected. Thank you again! More

I have a 1997 Honda Accord. Purchased at Germain Honda and I go there for all the service needs. Dave Espinosa is so knowledgeable and caring. Jeff, the mechanic, is very kind and along with Dave will ex and I go there for all the service needs. Dave Espinosa is so knowledgeable and caring. Jeff, the mechanic, is very kind and along with Dave will explain whatever the problem might be. They are like family, very respectful and genuinely caring. I have recommended Germain Honda to many people. More

Our Honda is 10 years old and running like a champ due to the quality of service and maintenance by George Donovan and the Germain mechanics. We have never been sold a service we didn't need and have always the quality of service and maintenance by George Donovan and the Germain mechanics. We have never been sold a service we didn't need and have always been treated very well. It can be stressful when there is something wrong with one's primary means of transportation: George immediately attends to our vehicle and gets it back to us the same day, cleaned and in perfect working order. The level of service provided exceeds our expectations every time--to find a Service Advisor that you can trust is an added bonus. We would not go anywhere else! More

We were especially pleased with the care and attention that your service personnel gave us. Lee was right there to answer every question we had and made sure to get back to us promptly. We were also satis that your service personnel gave us. Lee was right there to answer every question we had and made sure to get back to us promptly. We were also satisfied with the price that was quoted us for replacement of the IMA battery, especially since our warranty had run out 6,000 miles before. More

I am really economically strapped now as we all are, I am just out of waranty by 800 miles and service advisor Lee Glesmer really stepped up with compassion and good will to allow this break replacement at n just out of waranty by 800 miles and service advisor Lee Glesmer really stepped up with compassion and good will to allow this break replacement at no charge. Wow you don't see this kind of care much any more. More

My experience for this 15,000 mile service call was very pleasant and professional. I had a 9AM appointment, and my car was ready shortly after noon. I was driven home by their courtesy van, and then Lee ca pleasant and professional. I had a 9AM appointment, and my car was ready shortly after noon. I was driven home by their courtesy van, and then Lee called my home when the car was ready. The van picked me up at home and returned me to the dealership. It was truly a painless, and really a rather pleasant experience.I will definitely return for future service needs. More

Our service man named George was fantastic.He is quite an Our service man named George was fantastic.He is quite an asset to Germain Honda. Friendly,competant, and professional. Thank Yo Our service man named George was fantastic.He is quite an asset to Germain Honda. Friendly,competant, and professional. Thank You very much, Darci Kovach More

David is the only service manager I have used since 2002 for servicing both of our Hondas. Knows what he is talking about. Excellent customer-relations. for servicing both of our Hondas. Knows what he is talking about. Excellent customer-relations. More

Seref was very helpful in explaining the lease/buy options and letting us decide. I had done some amount of homework in preparation for buying a new car and Seref filled in the missing information fo options and letting us decide. I had done some amount of homework in preparation for buying a new car and Seref filled in the missing information for us to make a decision. I feel he did quite a lot to get us a decent and fair price. More