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Germain Honda of Surprise
Surprise, AZ
801 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 801 reviews
April 24, 2025
Kristina was friendly and professional when my teenage kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. More
by payneaz
Verified CustomerEmployees Worked With
April 24, 2025
Servicing is an easy process. Agent is cheerful and friendly. Plenty of room in the waiting room. Agent is cheerful and friendly. Plenty of room in the waiting room. More
by rafa3083
Employees Worked With
April 24, 2025
Customer service was good. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. More
by melodypahel
Employees Worked With
April 24, 2025
Here’s a corrected version of your sentence: I requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He really needs to work on his customer service skills. More
by sgil.75
April 23, 2025
They took care of my mom’s car. I don’t live in Arizona but everything went smoothly. I don’t live in Arizona but everything went smoothly. More
by hugoeportillo
Employees Worked With
April 23, 2025
I had a recall for my civic call Germain Honda to schedule a visit. Unfortunately the parts were not in yet, but as soon as they were I got a call and a text to schedule my appointment. I was advised schedule a visit. Unfortunately the parts were not in yet, but as soon as they were I got a call and a text to schedule my appointment. I was advised it would be 2hrs and was prepared to wait on the day of my appointment. I checked in w Maria and everything went as expected. Smooth and on my out the door 2hrs later. Thank you Maria and the service dept More
by kutagirl
April 23, 2025
Customer service agent was very helpful and gotv me loaner while at was in service loaner while at was in service More
by daniel.mckendry
Employees Worked With
April 23, 2025
Service department was very thorough and resolved my ac problem effectively and provided additional information. problem effectively and provided additional information. More
by mhsabol
