Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Honda of Surprise
Surprise, AZ
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 733 reviews
March 29, 2025
Greeted immediately by Nathan G. . Told what was going to be done, and the approximate time for it to be completed. The recall repair was completed as briefed. . Told what was going to be done, and the approximate time for it to be completed. The recall repair was completed as briefed. More
by tombooth1951
Verified CustomerEmployees Worked With
March 28, 2025
Nathan was great to work with, he kept us informed while we waited for the car repair to be done and explained all other things that would need to be done on our next appointment. Great job ! we waited for the car repair to be done and explained all other things that would need to be done on our next appointment. Great job ! More
by bellafiore1
Employees Worked With
March 28, 2025
Car buying is always stressful however they were very fast efficient and everything went well. fast efficient and everything went well. More
by charwykle
March 28, 2025
Awesome sauce. Cool beans. Go Honda. Car is for myself, 47 years old. Nicknamed my car Papa Smurf. Yeee haaaw. Cool beans. Go Honda. Car is for myself, 47 years old. Nicknamed my car Papa Smurf. Yeee haaaw. More
by Eddie09orozco77
March 26, 2025
I like the service that's the reason I keep going back, because it is overpriced. because it is overpriced. More
by mex2lxa
Employees Worked With
March 26, 2025
Very pleased with the service I received. Timely and professional as well. Lyft ride was a nice bonus Timely and professional as well. Lyft ride was a nice bonus More
by randaricha
March 25, 2025
George is the best service advisor I have ever dealt with at any dealership. He is friendly, knowledgeable and seems to truly care about taking care of his customers. at any dealership. He is friendly, knowledgeable and seems to truly care about taking care of his customers. More
by APedraza415
March 25, 2025
Great experience with caring people. They worked with me to get the right vehicle at the right price. They worked with me to get the right vehicle at the right price. More
by lifecoach4yourlife
March 25, 2025
Not much to complain about, everyone was easy to deal with and helpful. It was a relatively quick process with not too much waiting around. Very nice dealership. I would recommend them to anyone. with and helpful. It was a relatively quick process with not too much waiting around. Very nice dealership. I would recommend them to anyone. More
by dmslmoore
March 24, 2025
Service writer gets an Excellent. My only complaints (if it rises to even that level) are the car was returned with grease on the front bumper (which the service person was able to My only complaints (if it rises to even that level) are the car was returned with grease on the front bumper (which the service person was able to remove, but should not be her job). Someone in the shop should at least walk around the vehicle before it is presented back to the customer. There was over $800 of service recommendations from the shop. Upon research, virtually all of these were recommended by Honda at or over 30,000 miles. My vehicle has a bit less than 22,000 miles on it. Again, not the service departments job. Technicians need to make the timing more clear, OR, the form for the client could be more clear as to urgency. More
by ronkahler0
Employees Worked With
