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Germain Honda of Surprise
Surprise, AZ
733 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 733 reviews
February 27, 2025
Germain Honda of Surprise AZ satisfied all of my expectation to the nth degree. There. expectation to the nth degree. There. More
by labrava53
Verified CustomerEmployees Worked With
February 27, 2025
I had the pleasure of being assisted by George. He demonstrated a high level of attentiveness and actively listened to my concerns. He addressed all my requests with precision and professionalism. He demonstrated a high level of attentiveness and actively listened to my concerns. He addressed all my requests with precision and professionalism. I was extremely satisfied with his exceptional service and highly recommend him for his diligent and customer-focused approach. Will be back to have him service my Hondas. More
by HumbleSiPilot77
Employees Worked With
February 27, 2025
The staff is extremely friendly. The negotiation was fair. The process was painless. I would definitely go back the next time I need a new vehicle. The negotiation was fair. The process was painless. I would definitely go back the next time I need a new vehicle. More
by josie.houghton
February 26, 2025
Muy buen servicio lo recomiendo al máximo sus en liados muy atentos con mucho especie muy atentos con mucho especie More
by letygonzalez121962
Employees Worked With
February 26, 2025
Great service! I appreciate having a service person that I can talk to. Kristina was very helpful and knowledgeable about the issue at hand. She gave me her contact I appreciate having a service person that I can talk to. Kristina was very helpful and knowledgeable about the issue at hand. She gave me her contact information and I will definitely reach out to her when I need service. More
by Chrispmartinez
Employees Worked With
February 26, 2025
Superior in all areas! Amazing!!! From start to finish, this dealership and employees is a model of excellence that really sets the bar high for all dealerships! NEVER expe Amazing!!! From start to finish, this dealership and employees is a model of excellence that really sets the bar high for all dealerships! NEVER experienced this level of professionalism, knowledge and customer service in all the years of buying a car. On top of it, the vehicle is amazing and well built. Honda and this dealership does it right!!! Stellar!!!! More
by kcbmartinez
February 26, 2025
Had an appointment before coming. I was taken care of right away by George who was courteous to me. Thank you! I was taken care of right away by George who was courteous to me. Thank you! More
by Sitou
Employees Worked With
February 25, 2025
The work was performed in a timely manor and Kristina provided insight in scheduling and was very helpful. provided insight in scheduling and was very helpful. More
by gidra150
Employees Worked With
February 25, 2025
Great customer service and I recommended to any one he own honda car it's #one own honda car it's #one More
by joseph_chicago_usa
February 25, 2025
Enjoyed our buying experience at Germain Honda (Surprise, AZ). All of their staff was courteous, knowledgeable, and great to work with. Only issue or request, would be in getting information on Honda Roads AZ). All of their staff was courteous, knowledgeable, and great to work with. Only issue or request, would be in getting information on Honda Roadside Assistance would be to have received a brochure, etc., detailing coverages. More
by joseph.nunez
