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Germain Honda of Surprise

Surprise, AZ

4.8
757 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 757 reviews

February 26, 2025

Muy buen servicio lo recomiendo al máximo sus en liados muy atentos con mucho especie More

by letygonzalez121962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

Su negocio y amable recomendación son muy apreciados. Saludos, Sassha Motz Gerente General

February 25, 2025

The work was performed in a timely manor and Kristina provided insight in scheduling and was very helpful. More

by gidra150
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're pleased you received the best care and guidance from Kristina and the Germain Honda team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure. Best Regards, Sassha Motz General Manager

February 25, 2025

Enjoyed our buying experience at Germain Honda (Surprise, AZ). All of their staff was courteous, knowledgeable, and great to work with. Only issue or request, would be in getting information on Honda Roads More

by joseph.nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Germain Honda of Surprise responded

We thank you for your business and feedback. Our team has provided a digital brochure by Honda for you Roadside Assistance Program. If you have any questions or concerns, please feel free to contact us. Best Regards, Sassha Motz General Manager

February 25, 2025

Great customer service and I recommended to any one he own honda car it's #one More

by joseph_chicago_usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Germain Honda of Surprise responded

We appreciate your business and kind recommendation. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

February 24, 2025

Nate is the best advisor I’ve work with. He is personable, knowledgeable and all-around respectful. Treated me like family and I truly appreciate it More

by keiontaebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Germain Honda of Surprise responded

As a family-owned business we take pride in treating our guests like family. We truly appreciate your business and we look forward to serving you again in the future. Nate and the entire Honda team will be here if you need anything. Best Regards, Sassha Motz General Manager

February 24, 2025

Outstanding sales service and professionalism. I judge Germaine Honda the finest car agency I have ever dealt with. Rober is first and foremost Interested in selling cars but acts like a long time More

by Bill Canavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Germain Honda of Surprise responded

Our sales and service teams work hard to ensure a quality experience at every touchpoint. Al and Robert will be honored to learn of your kind words as we know they enjoy assisting you and look forward to working with you in the future. Best Regards, Sassha Motz General Manager

February 24, 2025

Good basic work ethic from first encounter with maintenance service rep to final invoice - my accord was well cared for More

by jamiesonvaneaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Germain Honda of Surprise responded

Ensuring a quality service experience is our #1 priority. Thank you for sharing. Best Regards, Sassha Motz General Manager

February 24, 2025

Everything at Honda Surprise is always very cordial and helpful. They take good care of me and my car. More

by sandy.lasica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Germain Honda of Surprise responded

Thank you for trusting us with the care of your Honda. Best Regards, Sassha Motz General Manager

February 24, 2025

Robert was professional and kept me informed. Great service advisor. Facility clean and comfortable. He made me feel like I was a valued customer. More

by Peoria Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Germain Honda of Surprise responded

Peoria, thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Robert provided for you. We look forward to your next visit! Best Regards, Sassha Motz General Manager

February 23, 2025

Everyone at the dealership was so professional and accommodating. They all so gave me an educators gift that I really appreciated. More

by HUNTFORELMO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Germain Honda of Surprise responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Sassha Motz General Manager

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