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Germain Honda of Surprise
Surprise, AZ
757 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 757 reviews
February 23, 2025
The service department at Germain Honda of Surprise is excellent! I've always received great service and found the staff to be very helpful. One employee in particular, Alfredo, has always been friendly, excellent! I've always received great service and found the staff to be very helpful. One employee in particular, Alfredo, has always been friendly, professional, and knowledgeable about what work is being performed. He always answers my questions and explains what service was performed, what services my car will need in the future, and when. More
by bdickey51
Verified CustomerEmployees Worked With
February 22, 2025
All staff was great adressed the points of the van. They were communicative throughout the service and professional They were communicative throughout the service and professional More
by carlos.gandiaga
Employees Worked With
February 22, 2025
Very kind and explained everything to me. I would definitely recommend him to any friends that use your dealership. I would definitely recommend him to any friends that use your dealership. More
by SJTMAIL2002
Employees Worked With
February 22, 2025
It was a Great Experience & the Staff were very Professional. I would highly recommend Germain Honda to my friends and family when they get their New or Used Car. Professional. I would highly recommend Germain Honda to my friends and family when they get their New or Used Car. More
by Rod R. Camacho
Employees Worked With
February 22, 2025
It was one of the more pleasant experiences of our car buying history. Everyone with whom we worked was very accommodating and helpful in all parts of the process, both before and after the purchase. All buying history. Everyone with whom we worked was very accommodating and helpful in all parts of the process, both before and after the purchase. All the other dealerships which we had visited only had one thing in mind ; much more in need of their interests than ours. More
by johnkidwelljr
Employees Worked With
Other Employees :
Arnie Penn
February 21, 2025
The check in was simple. Service was timely. Everything was convenient. Nat was, knowledgeable and friendly Service was timely. Everything was convenient. Nat was, knowledgeable and friendly More
by lufeeley
Employees Worked With
February 21, 2025
Overall great customer service. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. I am glad I got a different person to work with. I just wish the service department would not mess with my settings. More
by joyce_henneman
Employees Worked With
February 21, 2025
I have always had excellent service at Germain Honda. This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time. This last time was no exception. Alfredo explained everything that was being done and the work was completed right on time. More
by nancyhuss1947
Employees Worked With
February 20, 2025
Brandon S. worked hard to get a deal for us. He was knowledgable about the vehicle and very honest in the information that he shared with us. Thank you Brandon! worked hard to get a deal for us. He was knowledgable about the vehicle and very honest in the information that he shared with us. Thank you Brandon! More
by Gwen
February 20, 2025
Service department was thorough and found service that needed to be done on our older Passport. With the unplanned time to complete the service, George Haslerig arranged for a ride home and back. George d needed to be done on our older Passport. With the unplanned time to complete the service, George Haslerig arranged for a ride home and back. George did a great job. Technicians got the work done quickly. Have used Germain Honda for our service for several years. This reinforces why. More
by jsmidt56
Employees Worked With
