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Germain Honda of Surprise

Surprise, AZ

4.8
804 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 804 reviews

May 22, 2025

Everyone was very courteous, friendly and professional. Maria was amazing while helping me with my cars air-conditioning problems. More

by Srvolling1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. We are happy your found Maria so helpful with your vehicle concerns. Best Regards, Sassha Motz General Manager

May 22, 2025

Young sales man Phoenix with a great future in car sales . Dealer clean , excellent service . Finance in charge a nice guy . He looked for all my options and increíble they came back with an offer much mu More

by PNORBEN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phoenix Wiggs
May 23, 2025 -

Germain Honda of Surprise responded

We are overjoyed to hear about your positive car-buying experience. Our team works hard to ensure our guests receive only the best. Best Regards, Sassha Motz General Manager

May 22, 2025

The Service section was quick and professional. The work was completed in a timely manner. More

by teejayr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Forbis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience with our team. Best Regards, Sassha Motz General Manager

May 21, 2025

Joshua Reeves really is "Superman". The dealership is also top notch. Great amenities and superb customer service. More

by Kimikopower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Germain Honda of Surprise responded

Your business and positive review are greatly appreciated. Thank you for leaving Joshua this awesome review. Best Regards, Sassha Motz General Manager

May 20, 2025

Great service. Service advisor was awesome. Quick service with no appointments Lots of amenities offered. More

by Ledernek3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
May 21, 2025 -

Germain Honda of Surprise responded

Ensuring a 5-star service experience is our priority. We are pleased to know George and our team got you quickly back on the road to enjoy your day. Best Regards, Sassha Motz General Manager

May 19, 2025

This was the worst experience of my life. Horrible car, horrible experience and just a terrible experience all around. I was lied to multiple times by people that had no idea and should not More

by accounting13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

George was amazing, he went above and beyond to be helpful. George contacted me several times to assure we knew what was going on and we understood the work being done. George also followed up with me More

by UWSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
May 19, 2025 -

Germain Honda of Surprise responded

We are fortunate to have George on our team of professionals taking great care of our valued guests. Thank you for taking the time to share his dedication to customer satisfaction. Best Regards, Sassha Motz General Manager

May 19, 2025

After reviewing my maintenance history, Robert determined that I did not need any service until October. That has never happened to me; they always find something. I ended up getting a free carwash and goi More

by adriennepederson
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Germain Honda of Surprise responded

We're so happy Robert is someone you can trust with your automotive service needs. Thank you for choosing Germain Honda of Surprise. See you next time. Best Regards, Sassha Motz General Manager

May 17, 2025

Wonderful and thoughtful service by Robert. I appreciate his input on my CRV and suggested service. More

by Kviviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Germain Honda of Surprise responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Surprise. We hope you have a great day. Best Regards, Sassha Motz General Manager

May 17, 2025

Went in without an appointment George worked me in and resolved the issue. Thanks for the Great Service. More

by Tim & Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
May 19, 2025 -

Germain Honda of Surprise responded

We are happy George and our team was able to accommodate your service needs. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

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