Back

Germain Honda of Surprise

Surprise, AZ

4.8
738 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Contact Dealership

13270 N Autoshow Ave

Surprise, AZ

85388

Directions

By Type

Showing 738 reviews

April 23, 2025

George was outstanding taking care of me even though I didn't have an appointment. Thanks More

by ttierney_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Germain Honda of Surprise responded

Our team is happy we were able to assist and get your service needs addressed and get you back on the road. Best Regards, Sassha Motz General Manager

April 23, 2025

He knows me and he knows my car. I appreciate him and feel comfortable. Thanks More

by stephaniedower2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your service needs. Your trust in our Robert to keep you and your Honda safely on the road is greatly appreciated. Best Regards, Sassha Motz General Manager

April 23, 2025

George provided great customer service as my service advisor. Overall service was great. Will highly recommend. More

by ramzfan127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Germain Honda of Surprise responded

We truly value your business and thank you for your kind recommendation. Best Regards, Sassha Motz General Manager

April 20, 2025

Great experience! ! Robert was very professional and answered all of my questions. They even listed to me when i said please do not wash it. More

by paul.burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your overall satisfaction with our service team. We look forward to replicating your experience going forward. Best Regards, Sassha Motz General Manager

April 18, 2025

Alfredo is wonderful always so helpful at every visit I really appreciate him. He really does an amazing job. More

by nsanderson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Alfredo means so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

April 18, 2025

The time was great and the person attending to me was friend and ask me if I wanted something else to be dome More

by rittyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Germain Honda of Surprise responded

We appreciate your business and positive feedback. Please let us know if you need anything further. Until next time, we wish you safe travels. Best Regards, Sassha Motz General Manager

April 18, 2025

They were on time and kept their word about the repair and honest about the maintenance. More

by mr_gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Germain Honda of Surprise responded

Thanks so much for your kind words! It's important to us that our guests and their vehicles are treated to a fully transparent and attentive service visit, so we're happy to know our team delivered nothing less at your appointment. Thank you for choosing Germain Honda! Best Regards, Sassha Motz General Manager

April 17, 2025

George was all a service rep should be. Polite, friendly and went out of his way to make sure your stay comfortable. More

by keyman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Germain Honda of Surprise responded

Thank you! It's wonderful to hear that George was so wonderful, and that you felt comfortable and well accommodated at our dealership. Best Regards, Sassha Motz General Manager

April 17, 2025

George was polite, well versed when explaining what was done, efficient. And my work was finished ahead of allotted time! I will call George to book my yearly check up! More

by sheilaray5
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young gentleman that brought out my car was also polite and seemed to appreciate my little joke I made to
Apr 18, 2025 -

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that George's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. George looks forward to assisting you in the future. Until then, we wish you safe travels! Best Regards, Sassha Motz General Manager

April 17, 2025

Good experience all the way around. I will continue to bring my vehicle there for servicing. More

by awells40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Germain Honda of Surprise. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Sassha Motz General Manager

...
4
...