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Germain Honda of Surprise

Surprise, AZ

4.8
869 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 869 reviews

June 13, 2025

Kevin was super helpful and friendly and took care of what we needed. The Uber service was great too! More

by sandrakokisrael
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 16, 2025 -

Germain Honda of Surprise responded

Thank you for your business and your kind words on Kevin. We look forward to being of service to you for many more years. Best Regards, Sassha Motz General Manager

June 12, 2025

Kevin helped me with my much needed air conditioner issue in a very timely manner and kept me updated along the way. More

by Ernieandcrystal
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jun 13, 2025 -

Germain Honda of Surprise responded

We are pleased to know your enjoyed a positive and informative service experience with Kevin and our team. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

June 12, 2025

Kevin was polite, helpful and patient. He answered my questions thoroughly explaining the answer. He was great..a keeper!! More

by sheilaray5
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Germain Honda of Surprise responded

Thank you for sharing. We are pleased to know that Kevin and our team took great care of you. See you down the road. Best Regards, Sassha Motz General Manager

June 12, 2025

Excellent service. Kept me apprised of the service progress, went over all inspections and recommended what I would need in the future More

by beach44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Germain Honda of Surprise responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Best Regards, Sassha Motz General Manager

June 12, 2025

The overall experience was phenomenal, their time management was great, and the level of service was also great. More

by tomchen1125
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your positive and efficient service experience. Our team works hard to ensure a quality experience for all. Best Regards, Sassha Motz General Manager

June 11, 2025

My first experience with Robert was great. I will definitely be coming to him for my future service. More

by gilbert.lopez24
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Honda of Surprise responded

We're so pleased you enjoyed working with Robert the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, Sassha Motz General Manager

June 10, 2025

I was surprised to receive a text with a link to audi service department. The video inspection is what I look for. More

by busterbrown1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dailen Brulotte, fine young man. Next time, I buy from him.
Jun 10, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your recent service experience. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

June 10, 2025

They always do what they say they are going to do. Very nice dealership and close to home. More

by rickog
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. See you down the road. Best Regards, Sassha Motz General Manager

June 09, 2025

Fast completion. Costs as expected. Pleasant knowledgeable staff. Fast completion. Costs as expected. Pleasant knowledgeable staff. More

by n6ry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your overall quality service experience. We are pleased to know that our team met if not exceeded your expectations. Best Regards, Sassha Motz General Manager

June 09, 2025

This was our first lease, it was very painless and we were in and out fairly quickly before they closed. More

by hall.brittany2327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Honda. Have a wonderful day. Best Regards, Sassha Motz General Manager

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