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Germain Honda of Surprise

Surprise, AZ

4.8
866 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 866 reviews

June 09, 2025

Kevin was great! He listened and helped me out. I greatly appreciate him. Thank you More

by o6u3ko66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kevin ensured your overall satisfaction. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 09, 2025

Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Forbis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that our team ensured you and your Honda were a top priority and were thoroughly taken care of. Best Regards, Sassha Motz General Manager

June 09, 2025

He did a great job of explaining everything to me before and after servicing the car. He is always very friendly and makes sure that he answers all your questions. He also asks pertinent questions of you, More

by faithbrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Germain Honda of Surprise responded

We appreciate your 5 stars for Robert! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, Sassha Motz General Manager

June 09, 2025

Adrian y Alejandro fueron excelentes para el trato asi mi en la venta su amabilidad inigualable, solo pase a ver los carros puesto estaba de vacaciones y sali con carro nuevo y un buen sabor de boca con el t More

by breyesf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Germain Honda of Surprise responded

Es muy agradable ver tu recomendación de Adrián y Alejandro! Nos complace saber cuánto disfrutó trabajando con ellos en la compra de su nuevo automóvil. Esperamos que les ENCANTE, y les deseamos nada más que felicidad en sus viajes por venir. Saludos cordiales, James Koser Gerente General

June 07, 2025

friendly personal very help with the process of picking the vehicle, we needed and finance the vehicle. More

by kjome5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

We are overjoyed to hear about your positive car-buying experience. Our team works hard to ensure our guests receive only the best. Best Regards, Sassha Motz General Manager

June 06, 2025

This was my second new car purchase in two years. I knew what I wanted, they had it in stock and the whole process was smooth as silk. More

by jkcallahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

Thank you so much for this sincere, 5 star review! It's so wonderful to hear that our team was able to provide you with such a great car-buying experience! Best Regards, Sassha Motz General Manager

June 06, 2025

Service completed in a timely manner. Service rep, Robert, very friendly and helpful. Waiting area very clean & comfortable. More

by michaelgeer39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

We are happy your enjoyed a positive and comfy service experience. See you next time. Best Regards, Sassha Motz General Manager

June 06, 2025

Very smooth process, did not appreciate having to take out a cashiers check for the down payment instead of them taking the money out of my bank account, but other than that I was satisfied. More

by Jacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Crews
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

Congratulations on your new Honda. We appreciate your business and feedback. Best Regards, Sassha Motz General Manager

June 06, 2025

From the day that I did a test drive to the day that I left with my new car, the entire sales process went smoothly and without any issues. I would purchase another new car from this team in the future. More

by william_wacker
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Pierre Rachid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Honda of Surprise responded

Congratulations William on your new vehicle! Very exciting. We are thrilled to hear that George took such good care of you during the process. We look forward to working with you next time you are in the market. Best Regards, Sassha Motz General Manager

June 05, 2025

Kristine is exceptional. Wouldn’t consider going elsewhere for Honda Service. You can tell she has your best interests by the way she treats you and your cars repair needs More

by courtice0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kristina continue to ensure you and your Honda are always a top priority and are thoroughly taken care of. Best Regards, Sassha Motz General Manager

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