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Germain Honda of Surprise
Surprise, AZ
738 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 738 reviews
April 16, 2025
It was very pleasant and fast. Great staff. Who were very polite informative. I also love a free coffee ad wash. Thank you. Great staff. Who were very polite informative. I also love a free coffee ad wash. Thank you. More
by amarissifuentes
Verified CustomerEmployees Worked With
April 15, 2025
The service department, including the manager and its service writers, is one of the major determining factors in the dealership's success. More emphasis should be placed on making them a part of the sal service writers, is one of the major determining factors in the dealership's success. More emphasis should be placed on making them a part of the sales process. More
by bspitz66
April 15, 2025
Great service. Quick efficient and friendly. Kristina was excellent to work with. Work was done quicker than expected Quick efficient and friendly. Kristina was excellent to work with. Work was done quicker than expected More
by cacker1
Employees Worked With
April 15, 2025
Joshua Reeves and George Bell are great and took excellent care of me! Joshua went the extra mile to assist me with some extra needs and I am grateful. Above and Beyond! excellent care of me! Joshua went the extra mile to assist me with some extra needs and I am grateful. Above and Beyond! More
by KRISTINALMURRAY23
April 14, 2025
In one year your once have risen 30 % for oil change and service explaining this Service tried to proov me wrong yet she has not been there a year and service explaining this Service tried to proov me wrong yet she has not been there a year More
by aldobanucci1
Employees Worked With
April 14, 2025
Great cutstomer service, professional,expedient. Alfredo friendly and worked diligently to get me in an out. Alfredo friendly and worked diligently to get me in an out. More
by jtrina1921
Employees Worked With
April 14, 2025
I am i said, I am i cried, I am lost and I don't even know why know why More
by bg
Employees Worked With
April 14, 2025
Nathan is great. He explains everything that is being done and why. Have never had an issue with the work done at this dealership He explains everything that is being done and why. Have never had an issue with the work done at this dealership More
by mlhoagie
Employees Worked With
April 14, 2025
It has a united service department that can combine efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. More
by bspitz66
April 14, 2025
Finance person did not advise us of proper financing options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% option. The Finance person told us the Ceamic coating process would take 45 minutes when in fact it took 2.5 hours!! The initial cost for the Ceramic coating he quoted was $995 but when I said no, he lowered the price to $600. If it is $600 then don't try to sell it to me for $995. Everyone else was great to work with but the finance guy was not. More
by TWOSCHIMS
