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Germain Honda of Surprise

Surprise, AZ

4.8
876 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 876 reviews

November 22, 2024

Well organized, clean and easy accessible. Amazing staff very friendly and great lipping customers informed. More

by kontic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Germain Honda of Surprise responded

We thank you for sharing your 5-star service experience with Robert. Our team works hard to ensure your overall satsifaction. Best Regards, Sassha Motz General Manager

November 21, 2024

This dealership runs like a well-oiled machine. All know what their job is and they do it well. It is very refreshing to find a Co., especially a dealership, that takes good Customer Service seri More

by kgardnerwest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Schilling, Cesar Tena
Nov 21, 2024 -

Germain Honda of Surprise responded

We are pleased to hear of your experience with us here at Germain Honda of Surprise. Customer satisfaction is one of our top priorities and we're glad to know our team was so helpful! We will strive to continue to provide amazing service on each and every one of your future visits. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Sassha Motz General Manager

November 21, 2024

We have been with Germain as our service provider for many years and always been satisfied with the service. This is our first time buying a vehicle and it was a smooth experience. Jacob was a dream to w More

by kostelecky2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Germain Honda of Surprise responded

Thank you for leaving our team this awesome feedback. Ensuring both quality sales and service experiences for our guests is our highest priority. We look forward to our continued relationship and hope you are enjoying your new Honda. Best Regards, Sassha Motz General Manager

November 20, 2024

Joshua Reeves is an excellent salesperson. He is both knowledgeable and professional. Please see him for your new car More

by fkwestFran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Germain Honda of Surprise responded

Thank you for sharing your quality sales experience with Joshua and for your kind recommendation. We wish you many happy journey's in your new Honda. Best Regards, Sassha Motz General Manager

November 20, 2024

Always have a good experience, good service , so far extremely fair and honest. Keep rolling! More

by ronzonie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andree Khaziran
Nov 21, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that our service team has taken great care of you and your Honda. See you down the road. Best Regards, Sassha Motz General Manager

November 19, 2024

Nathan went above and beyond helping us get our van fixed! His extra effort helped save us money and get my van working great again. More

by kldesanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that Nathan ensured you and your Honda were a top priority and are thoroughly taken care of. Best Regards, Sassha Motz General Manager

November 19, 2024

Everyone was great! Unequaled service and quick follow up! Thank you to the entire team. More

by vma.mlo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dion Medlin, Jake Rohde
Nov 20, 2024 -

Germain Honda of Surprise responded

Our goal is to ensure your overall satisfaction. Thank you for choosing Germain for your recent automotive needs. Best Regards Sassha Motz General Manager

November 19, 2024

Al service advisor always is prompt with making appts n getting me out in under 2 hours for B7 n some other work n car wash More

by kchesnutt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Germain Honda of Surprise responded

Our goal is to ensure your overall satisfaction. Thank you for letting us know that Al always take excellent care of you. Best Regards, Sassha Motz General Manager

November 19, 2024

Josh made buying a car out of state super easy. Very straightforward and professional. Would recommend Josh and Ty there. More

by matt.leszczynski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Germain Honda of Surprise responded

We thank you for choosing to work with Josh and our team here at Germain. Your business and kind words are greatly appreciated. Thank you for sharing. Best Regards, Sassha Motz General Manager

November 18, 2024

Andre K is always professional and takes pride in taking care of his customers. He gets straight to the point of what is needed. More

by cwboyfan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Nov 20, 2024 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Andree and the Germain Honda team may assist you again. It's always our pleasure! Best Regards Sassha Motz General Manager

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