
Germain Honda of Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Robert was fantastic! Everything was addressed quickly and he truly listened to what I was saying when I was describing the issue at hand. Everyone in service was welcomin Everything was addressed quickly and he truly listened to what I was saying when I was describing the issue at hand. Everyone in service was welcoming and helpful. This was my first Honda service experience and it left a really positive impression for future visits. More
Excellent service from Alfredo! ! I’am at Germain Honda because of him.. Give him a raise!! ! I’am at Germain Honda because of him.. Give him a raise!! More
Everyone we talked to was very helpful and knowledgeable. Very good customer service. Love my new car. knowledgeable. Very good customer service. Love my new car. More
Service is very reliable very professional. Always answer my questions very honest. Waiting area is very pleasant Always answer my questions very honest. Waiting area is very pleasant More
Robert Solis, a perfectly nice man but wasn't empowered, directed, or seemingly able to actual help us. My wife and I just spent $53,000 at the dealership and as soon as they got their cash any kind of semb directed, or seemingly able to actual help us. My wife and I just spent $53,000 at the dealership and as soon as they got their cash any kind of semblance to a proud and hard working dealership and personnel went out the window. I will most likely take our brand new Black Edition Passport to another Honda dealership for the thousands of dollars we will spend on maintaining the car in excellent condition. This is a dealership that will lose more money than they will earn simply because their focus is directed towards profit alone. Not an outstanding dealership from the customer's point of view. Nice people but not nice service More
Had oil change and tire rotation, waited, all went well. Service advisor was Nathan Garcia, always pleasant. Service advisor was Nathan Garcia, always pleasant. More
They’re very professional, friendly, and very knowledgeable. The dealership was very clean and comfortable. knowledgeable. The dealership was very clean and comfortable. More
Service advisor was courteous and informative. Easy scheduling. No upselling. I will happily go here again. Easy scheduling. No upselling. I will happily go here again. More