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Germain Honda of Surprise

Surprise, AZ

4.8
877 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 877 reviews

November 18, 2024

Andre K is always professional and takes pride in taking care of his customers. He gets straight to the point of what is needed. More

by cwboyfan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Nov 20, 2024 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Andree and the Germain Honda team may assist you again. It's always our pleasure! Best Regards Sassha Motz General Manager

November 18, 2024

Professional and friendly the Honda was service in a great time management. The facility was friendly More

by paulaamos53
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Germain Honda of Surprise responded

Thank you for leaving our team this positive feedback about your quality and efficient service experience. Best Regards, Sassha Motz General Manager

November 17, 2024

Upon arrival at Germain Honda I was approached by a service technician who wanted to help me with a very nice smile and listened to my concerns. While waiting for my 1st oil change the waiting area was More

by johnkusmit
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Nov 18, 2024 -

Germain Honda of Surprise responded

We are happy to know you enjoyed a positive service experience with our team. Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

November 17, 2024

Beautiful dealership- clean and accommodating! My dealer John was perfect for the job, and made the entire process smooth. I was never rushed, or pressured into a deal... just a straight shooter. More

by escano.ismael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John LaGrassa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Germain Honda of Surprise responded

Thank you so much for this sincere, 5 star review! It's so wonderful to hear that John was able to provide you with such a great car-buying experience! Best Regards, Sassha Motz General Manager

November 17, 2024

Service was good, friendly and helpful in letting me know how long the service will take. Car was ready than the expected time. More

by yeongyiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Nov 18, 2024 -

Germain Honda of Surprise responded

Our team appreciate you sharing you positive and efficient service experience with our team. See you next time. Best Regards, Sassha Motz General Manager

November 15, 2024

Very helpful. Alfredo helped me understand what was needed for my van. I highly recommend this place. More

by packerchamp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Germain Honda of Surprise responded

Thanks so much for taking the time to write us such a great review. We’re happy to know Alfredo could help. We really appreciate your business. Best Regards, Sassha Motz General Manager

November 14, 2024

Service experience was Outstanding! Service advisor Nathan was exceptionally professional and responsive during my service. He notified me upon completion and answered my questions re More

by Dalytf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Nov 14, 2024 -

Germain Honda of Surprise responded

We truly value your business and thank you for leaving Nathan and our team this awesome review. We look forward to our continued relationship. Best Regards, Sassha Motz General Manager

November 14, 2024

Victor was able to work with me with the issue on my 2024 Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. More

by g.e.risinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Morales
Nov 14, 2024 -

Germain Honda of Surprise responded

We're delighted to hear that! Thank you for letting us know how satisfied you were with Victor's diligence. We wish you pleasant travels until we may be of service to you again. Best Regards, Sassha Motz General Manager

November 13, 2024

Al was great with my service and definitely be going back to him with my vehicle. More

by TheAlmighty97
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that Al ensured you and your Honda were a top priority and were thoroughly taken care of. See you next time. Best Regards, Sassha Motz General Manager

November 13, 2024

Nathan has been great! He has always been professional and looking out for the customer. He is a great asset to your service team. More

by G. Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Germain Honda of Surprise responded

We thank you for highlighting Nathan in this kind review. We are fortunate to have him on our team taking great care of our guests. Best Regards, Sassha Motz General Manager

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