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Germain Honda of Surprise

Surprise, AZ

4.8
879 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 879 reviews

November 13, 2024

Al was great with my service and definitely be going back to him with my vehicle. More

by TheAlmighty97
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Germain Honda of Surprise responded

Thank you for letting us know that Al ensured you and your Honda were a top priority and were thoroughly taken care of. See you next time. Best Regards, Sassha Motz General Manager

November 13, 2024

Nathan has been great! He has always been professional and looking out for the customer. He is a great asset to your service team. More

by G. Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Germain Honda of Surprise responded

We thank you for highlighting Nathan in this kind review. We are fortunate to have him on our team taking great care of our guests. Best Regards, Sassha Motz General Manager

November 12, 2024

Knowledgeable Helpful Kind Caring Experienced Professional Friendly Not high pressured Available Problem solvers Wonderful experience More

by KDRENNEN21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Germain Honda of Surprise responded

We love hearing such positive feedback about our team. Thank you for choosing Germain Honda of Naples for your automotive needs. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

November 11, 2024

Much better service this time. Andree, explained everything to me. We will be back. Thank you! More

by bekibrickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Nov 12, 2024 -

Germain Honda of Surprise responded

We are overjoyed to know that Andree ensured a better service experience for you as our goal is to provide quality service to all. Our team looks forward to working with you at your next visit. Best Regards, Sassha Motz General Manager

November 11, 2024

Nathan in service department has helped me for years and he is great! Personable and professional. More

by shelly_buchmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Germain Honda of Surprise responded

Your continued business and trust in Nathan to ensure your satisfaction means so much. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

November 11, 2024

Had an awesome experience buying my CRV at Germain Honda. There was no pressure and my salesman Cesar was patient and had everything ready for me. It was great to buy a car and be out within 2 hours. Very More

by Preskit Gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Crews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Tena
Nov 12, 2024 -

Germain Honda of Surprise responded

We thank you for taking the time to share your positive and efficient visit with our team. Best Regards, Sassha Motz General Manager

November 09, 2024

Thank you, Matt, as my new advisor now I look forward to working with you for any future work on my Honda. You were great! More

by darsunnyaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Nov 11, 2024 -

Germain Honda of Surprise responded

We appreciate your business and we know Matt looks forward to building a long and lasting relationship. Best Regards, Sassha Motz General Manager

November 09, 2024

I appreciate Andre staying late so I could get the loaner car. The way he explained what was going on put me at ease. If I hear of anyone needing work I would definitely recommend him More

by greendragon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andree Khaziran
Nov 11, 2024 -

Germain Honda of Surprise responded

Thanks for the great recommendation! We're glad you had a great experiences with us, and that Andree made sure that you were well informed and accommodated through your latest experience. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

November 09, 2024

I appreciate that the work was done in a timely and efficient manner da da. More

by jboekhoff
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andree Khaziran
Nov 11, 2024 -

Germain Honda of Surprise responded

Our team works hard to ensure a positive and efficient service visit. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

November 09, 2024

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by scooter1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

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