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Germain Honda of Surprise

Surprise, AZ

4.8
835 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 835 reviews

October 13, 2024

Kiara Is truly so nice along with all the staff that helped me. I was able to get into the car I wanted and had my payment right where I wanted it. Great customer service. Already recommended my mom to More

by erykaearl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sassha Motz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Thank you for taking the time to share your positive sales experience as well as for your recommendation. Our team works hard to ensure a positive guest experience at every touchpoint. Best Regards, Sassha Motz General Manager

October 13, 2024

Courtesy, knowable, concerned for the customer and their needs. Make it easy to come to the dealership More

by gee2bliss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Knowing you had a positive experience with our sales team means so much to us all. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

October 13, 2024

Great customer service and willingness to work on a new car and used car deal at the same time. More

by m_roth1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Our team works hard to meet if not exceed your expectations. Thank you for sharing. Best Regards, Sassha Motz General Manager

October 13, 2024

Accommodating, not pushy, Financing took hours so that was annoying. Upside is the rate was lower than my pre-qualification. More

by EDUKTER1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Matteson
Oct 14, 2024 -

Germain Honda of Surprise responded

We thank you for your feedback and your patience while our team worked hard to exceed your expectations. Best Regards, Sassha Motz General Manager

October 13, 2024

I have bought three vehicles at this site and they have been fair with all the dealings. The Service department has been good. More

by g.wheeler822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Our sales and service teams work hard to ensure your complete satisfaction. Thank you for your business and for choosing Germain Honda of Surprise. Best Regards, Sassha Motz General Manager

October 13, 2024

Terry is a great sale person. He did everything he could to get us what we wanted. His manager was also very helpful and understanding. And overall I give Germain Honda of Surpris More

by RCTREJO559
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Matteson
Oct 14, 2024 -

Germain Honda of Surprise responded

Thanks for letting us know how pleased you were with Terry's assistance! We're happy Terry's support and expertise helped to make this experience an overall success. Congratulations on your pre-owned car! We wish you so much joy and satisfaction in your journeys to come, from everyone here at Germain Honda! Best Regards, Sassha Motz General Manager

October 12, 2024

Nate took great care of me and my car as usual. i was in and out in less than two hours. Thanks again! More

by dbackbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience with our team. Best Regards Sassha Motz General Manager

October 12, 2024

Very helpful pleasant people to deal with under any circumstances. I'm always informed about the progress of the work being done. More

by bj5jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Oct 14, 2024 -

Germain Honda of Surprise responded

We are happy to know your visit was the quality and informative experience our team works hard to deliver. See you next time. Best Regards, Sassha Motz General Manager

October 12, 2024

My service representative when above to help me with my service. Nice staff. Quick service. More

by lisa.gcrvg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Oct 14, 2024 -

Germain Honda of Surprise responded

Thank you for your positive feedback. Our team works hard to ensure a quality experience for all. Best Regards, Sassha Motz General Manager

October 12, 2024

It’s always a pleasure to work with Nate and all on the professional service team. More

by jurbanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Germain Honda of Surprise responded

Your continued business and trust in Nate and our service team means so much to us all. See you next time. Best Regards, Sassha Motz General Manager

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