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Germain Honda of Surprise
Surprise, AZ
845 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 845 reviews
April 21, 2021
Surprise Honda is wonderful. It is efficient, it’s staff pleasant and knowledgeable. They tell you what to expect and before the service is over, they tell you what they’ve found, if anything, and the price pleasant and knowledgeable. They tell you what to expect and before the service is over, they tell you what they’ve found, if anything, and the price for fixing. I am very happy with the exemplary service here. More
by gagasue
April 18, 2021
As our service advisor David McKee is knowledgeable, professional, kind, treats his clients with respect and a smile! Service is prompt and complete, no service is done without our knowledge nor is any professional, kind, treats his clients with respect and a smile! Service is prompt and complete, no service is done without our knowledge nor is any service done that does not need to be done. David is an asset to Surprise Honda. More
by bob.renee
Employees Worked With
David McKee
April 17, 2021
Was a great experience. Our salesman Bob Janusz was fantastic and very through. I highly recommend Surprise Honda. Great dealership, clean, friendly and very outgoing. fantastic and very through. I highly recommend Surprise Honda. Great dealership, clean, friendly and very outgoing. More
by Eddropp1
April 14, 2021
I always deal with David McKee as I followed him to your place as he knowledgable respectful and does what he says he will I will continue to come to you place as long as he can be my repr. Thanks place as he knowledgable respectful and does what he says he will I will continue to come to you place as long as he can be my repr. Thanks More
by woodwhackers
Employees Worked With
David MdKee
April 02, 2021
Buying a car at Surprise Honda was a perfect experience. Zachary was a pleasure working with. He was knowledgeable and there was no pressure. This is the second car I have bought from Surprise Honda. Zachary was a pleasure working with. He was knowledgeable and there was no pressure. This is the second car I have bought from Surprise Honda. More
by Mike
Employees Worked With
Kreig Sales Manager, James Gutierrez, David McKee
March 31, 2021
Zachary helped us from the start. It was a very easy process and wasn’t pressured into buying a car. We knew what we wanted and it was the best car buying experience we ever had. We were only there a fe process and wasn’t pressured into buying a car. We knew what we wanted and it was the best car buying experience we ever had. We were only there a few hours but didn’t seem like it and they didn’t try to hassle us into buying something we didn’t need. Everybody was friendly and an overall great environment. More
by Mike
Employees Worked With
Zachary
March 28, 2021
Great experience Zachary and Evan were very knowledgeable and helpful as well as Alex in finance. Thank you for helping us find the perfect car. and helpful as well as Alex in finance. Thank you for helping us find the perfect car. More
by nachie2
March 26, 2021
Bobs great. I love my new Honda CRV. Bob explained everything and showed me all the different controls. He set up my phone for me. everything and showed me all the different controls. He set up my phone for me. More
by Iamjudyann
March 20, 2021
we have all of our service done at this dealership. there service is prompt and complete. how many times have you had to bring the car back because they forgot to finish the job. that does not happen at this service is prompt and complete. how many times have you had to bring the car back because they forgot to finish the job. that does not happen at this dealer. we purchased 3 Hondas from them over the last 4 years. we will be purchasing another one this year. All because of the service dept! More
by Jack
Employees Worked With
Kreig Bettencourt
March 18, 2021
Al Bustamante is a pleasure to work with. His depth of automotive knowledge is the reason I continue to do business with your dealership. Thanks! automotive knowledge is the reason I continue to do business with your dealership. Thanks! More
by lgatza
Employees Worked With
Al Bustamante
