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Germain Honda of Surprise
Surprise, AZ
737 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 737 reviews
April 04, 2025
George was professional, knowledgeable, helpful and kind. I couldn't ask for better service and I never felt rushed. All my needs were addressed even if they weren't scheduled. From Liz in parts to George to I couldn't ask for better service and I never felt rushed. All my needs were addressed even if they weren't scheduled. From Liz in parts to George to the manager, I rate them all at 10 stars and will be back whenever I need advice or help with my CRV! More
by maxdenhanger
Verified Customer
April 04, 2025
They were very friendly and service was done in a timely manner. Plus they added addition of a free car wash has always nice. manner. Plus they added addition of a free car wash has always nice. More
by jumper22ed
April 03, 2025
I really appreciated being greeted by Maria. She listened to my requests and answered all my questions. She let me know approximately how long my wait would be, which I appreciated. She also pro She listened to my requests and answered all my questions. She let me know approximately how long my wait would be, which I appreciated. She also provided me with a maintenance schedule that I had requested. She also followed up by phone after my visit in case I had any additional questions. My experience overall was very good. More
by Lynkonstant
Employees Worked With
April 03, 2025
Pleasant and spacious waiting area. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. More
by georgecedwards
Employees Worked With
April 03, 2025
Excellent and speedy service. Please don’t make me write a word minimum, I don’t like it. Please don’t make me write a word minimum, I don’t like it. More
by jackofallstyles
Employees Worked With
April 03, 2025
The staff was friendly and the team provided great service. I will be coming back to this Honda. service. I will be coming back to this Honda. More
by ecs
Employees Worked With
April 03, 2025
George and techs do a fantastic job with my car. I appreciate the great customer service. They don’t try to upsell you either. Thank you. I appreciate the great customer service. They don’t try to upsell you either. Thank you. More
by bdlasky
Employees Worked With
April 03, 2025
My experience each time has been great and I would continue to go back for additional service. continue to go back for additional service. More
by phillip.a.edwards
Employees Worked With
April 03, 2025
Great experience. Got in right at my appointment time. George is great to work with. Got my oil change and tire rotation finished quickly, and hopefully fixed a rec Got in right at my appointment time. George is great to work with. Got my oil change and tire rotation finished quickly, and hopefully fixed a recurring issue with the door locks. Thanks! More
by rs.garrett1979
Employees Worked With
April 03, 2025
George was amazing! Very friendly and kept me in the loop with the progress, even plugged my tire for free!!! Very friendly and kept me in the loop with the progress, even plugged my tire for free!!! More
by wyatt2001
Employees Worked With
