Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Germain Honda of Surprise - Service Center

Surprise, AZ

4.8
582 Reviews
Call Service Center (602) 780-3495

582 Reviews of Germain Honda of Surprise - Service Center

Sort by
June 18, 2025

Great staff and a very clean space. In and out very quickly. Thank you u ! ! !!!! More

by rebecatm21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Report | Print
June 17, 2025

My family purchased 2 vehicles within the last 3 weeks and 5 total over the last 7 years From sales (Joshua Reeves) to managers (Montana Boone, Robert Pitman) to Ty and George in finance as well as the s More

by e333d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 16, 2025

Robert is awesome to work with. Very honest, knowledgeable and friendly. Will definitely recommend Germain and Robert. More

by glennbusard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Germain Honda of Surprise responded

We truly value your business and appreciate the kind words. See you down the road. Best Regards, Sassha Motz General Manager

June 16, 2025

Very pleased with their continuing service of my vehicles. 2nd one. Also appreciate how clean my vehicle is when I get it back. More

by geneking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on your recent service visit. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

June 16, 2025

Thank you for for service and allowing me to bring my dog too. Maria was very helpful and explained everything well. More

by romans8-282020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Here at Germain we are a dog friendly dealership and are happy your brought your furry friend with you. Best Regards, Sassha Motz General Manager

June 16, 2025

I was very pleased with Kevin in the service department excellent job efficient very professional. More

by rosieluna52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 17, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kevin and our service team made sure you were well taken care of. Best Regards, Sassha Motz General Manager

June 16, 2025

An overall GREAT experience. Can highly recommend friends & family to Germain specifically and Honda in general. More

by berlynranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Pierre Rashed
Report | Print
Jun 17, 2025 -

Germain Honda of Surprise responded

We greatly appreciate your business and kind recommendation. Best Regards, Sassha Motz General Manager

June 14, 2025

Kevin did an excellent job attending to all details for my vehicle and services it needed. More

by Wendyabbott13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 16, 2025 -

Germain Honda of Surprise responded

We are pleased to know that Kevin ensured you and your Honda were a top priority and provided a quality guest experience. Best Regards, Sassha Motz General Manager

June 13, 2025

Germain Honda cares about the customer. My service advisor, Nathan, made sure I was getting the proper services to my vehicle. I appreciate it! More

by dtimhuff76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Germain Honda of Surprise responded

Hi there! Thanks for sharing your experience with us. We are happy you had a positive experience overall. Nate will be honored to learn of your kind words. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

June 13, 2025

Robert is great! he explains everything and let you know what might need to be taken care of at the next service. More

by kleiners2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Germain Honda of Surprise responded

Our goal is to ensure a positive guest experience and ensure you and your Honda stay safely on the road. Best Regards, Sassha Motz General Manager

1
2
...
59