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Germain Honda of Surprise - Service Center
Surprise, AZ
659 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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659 Reviews of Germain Honda of Surprise - Service Center
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July 29, 2025
Your service team is always friendly, understanding, and helpful. I did not buy my Honda at this dealership, but I came here because you have John Saunders, who is the Honda Prologue expert and my go-to-guy helpful. I did not buy my Honda at this dealership, but I came here because you have John Saunders, who is the Honda Prologue expert and my go-to-guy. John has a phenomenal attitude and has helped me tremendously. When people ask me where I got my Honda Prologue I tell them, but I refer them to this dealership because of the OUTSTANDING SERV[CE I have received. More
by spatesa6270
Verified Customer
July 29, 2025
Tony is an amazing car salesman. Very professional and down to earth. Amazing knowledge and very easy to deal with. Very professional and down to earth. Amazing knowledge and very easy to deal with. More
by bernereyeclinic
July 28, 2025
Robert is great! I love the service department. I drive a very long ways just to use your service department I love the service department. I drive a very long ways just to use your service department More
by 1968colleen
July 28, 2025
I loved my experience at Germain Honda of Surprise! Maria Jimenez was so pleasant and went above and beyond to help me out! I also loved the waiting area! The space was nice and open with great ameniti Maria Jimenez was so pleasant and went above and beyond to help me out! I also loved the waiting area! The space was nice and open with great amenities and my young daughter loved the kids play/arcade area! More
by AlexCAllison
Employees Worked With
July 28, 2025
They were very polite and kept me updated about my service. It was quicker than expected. service. It was quicker than expected. More
by ciavarone
Employees Worked With
July 28, 2025
Maria was friendly and timely. Would be nice to have some non metal benches outside in the shade. Would be nice to have some non metal benches outside in the shade. More
by debknapp928
Employees Worked With
July 28, 2025
Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. Love the maintenance team, and their fast work. More
by tristancharbonneau96
Employees Worked With
July 28, 2025
Nice service, friendly staff all around. Car was done ahead of schedule. Car being washed was a great bonus. Car was done ahead of schedule. Car being washed was a great bonus. More
by tltroonp
Employees Worked With
Other Employees :
Tony, don’t know his last name. Was in the sales department while we were waiting for our car to be serviced. Great guy. Been there a couple months.
July 26, 2025
I had my first service appointment for the CRV. From check-in with Kevin to waiting for a short time was excellent. Kevin showed me how to remotely start the car. From check-in with Kevin to waiting for a short time was excellent. Kevin showed me how to remotely start the car. More
by joan47walton
Employees Worked With
July 26, 2025
This experience was wonderful. ..it's amazing how work was done on our car....including all the parts!! ..it's amazing how work was done on our car....including all the parts!! More
by bobsuwhite44@gmail.com
