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Germain Honda of Surprise - Service Center
Surprise, AZ
605 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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605 Reviews of Germain Honda of Surprise - Service Center
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April 14, 2025
Nathan is great. He explains everything that is being done and why. Have never had an issue with the work done at this dealership He explains everything that is being done and why. Have never had an issue with the work done at this dealership More
by mlhoagie
Verified CustomerEmployees Worked With
April 14, 2025
Sometimes the wait times at the dealership for service is longer than I expected.Perhaps there's a shortage of mechanics. is longer than I expected.Perhaps there's a shortage of mechanics. More
by gsmacdo
April 14, 2025
Finance person did not advise us of proper financing options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% option. The Finance person told us the Ceamic coating process would take 45 minutes when in fact it took 2.5 hours!! The initial cost for the Ceramic coating he quoted was $995 but when I said no, he lowered the price to $600. If it is $600 then don't try to sell it to me for $995. Everyone else was great to work with but the finance guy was not. More
by TWOSCHIMS
Employees Worked With
Other Employees :
George Haslerig
April 14, 2025
Nathan got our car in and had it checked out and gave us all the info backed all the info backed More
by e44551
Employees Worked With
April 14, 2025
In one year your once have risen 30 % for oil change and service explaining this Service tried to proov me wrong yet she has not been there a year and service explaining this Service tried to proov me wrong yet she has not been there a year More
by aldobanucci1
Employees Worked With
April 14, 2025
Great cutstomer service, professional,expedient. Alfredo friendly and worked diligently to get me in an out. Alfredo friendly and worked diligently to get me in an out. More
by jtrina1921
Employees Worked With
April 14, 2025
My oil change and recall were both Handled quickly and done perfectly. Thank you so much. done perfectly. Thank you so much. More
by amie_anne
Employees Worked With
April 14, 2025
I am i said, I am i cried, I am lost and I don't even know why know why More
by bg
Employees Worked With
April 14, 2025
It has a united service department that can combine efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. More
by bspitz66
April 13, 2025
I went in for a oil change and tire rotation. I called my normal guy and found out he no longer works there but he referred me to Robert. I called Robert and made the appointment. All went well b I called my normal guy and found out he no longer works there but he referred me to Robert. I called Robert and made the appointment. All went well but the service took about 2 hours which I thought was a bit to long. Everything was good though. More
by Femspike
Employees Worked With
