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Germain Honda of Surprise - Service Center
Surprise, AZ
544 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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544 Reviews of Germain Honda of Surprise - Service Center
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May 23, 2025
Everything and everybody ran like clock work, polite and kept me up to date, Great. kept me up to date, Great. More
by t.goolsby
Verified Customer
May 23, 2025
She was incredibly patient and understanding and took the time to explain everything in detail. time to explain everything in detail. More
by jodyblond12
May 23, 2025
Service and recall fix was done early. Appreciate the complementary wash and comprehensive inspection checklist. Appreciate the complementary wash and comprehensive inspection checklist. More
by pelekato1
Employees Worked With
May 22, 2025
Everyone was very courteous, friendly and professional. Maria was amazing while helping me with my cars air-conditioning problems. Maria was amazing while helping me with my cars air-conditioning problems. More
by Srvolling1
May 22, 2025
Robert listened to my questions. Look up all my old records. Having my old records there easily available. One reason why I like this place. Marty at the service center also checked Look up all my old records. Having my old records there easily available. One reason why I like this place. Marty at the service center also checked my filters, which needed changing and took a picture of them. Glad to have my van looked over before I take a trip to california. More
by jimmyjoe3000
Employees Worked With
May 22, 2025
The Service section was quick and professional. The work was completed in a timely manner. The work was completed in a timely manner. More
by teejayr14
May 22, 2025
Todd and Robert were very helpful and responsive helping me resolve the issues with my car. me resolve the issues with my car. More
by walshvickie
May 22, 2025
ROBERT WAS VERY HELPFUL AND KNOWLEDGEABLE. GREAT CUSTOMER SERVICE I WILL DEFINITELY BE BACK AND I WILL TELL EVERYONE WHO NEEDS SERVICE TO GO SEE ROBERT AND THE CREW AT GERMAIN HONDA! GREAT CUSTOMER SERVICE I WILL DEFINITELY BE BACK AND I WILL TELL EVERYONE WHO NEEDS SERVICE TO GO SEE ROBERT AND THE CREW AT GERMAIN HONDA! More
by vgallegos
May 20, 2025
Great service. Service advisor was awesome. Quick service with no appointments Lots of amenities offered. Service advisor was awesome. Quick service with no appointments Lots of amenities offered. More
by Ledernek3
Employees Worked With
May 19, 2025
After reviewing my maintenance history, Robert determined that I did not need any service until October. That has never happened to me; they always find something. I ended up getting a free carwash and goi that I did not need any service until October. That has never happened to me; they always find something. I ended up getting a free carwash and going home. That kind of service builds trust. I will be going back to Robert for my services. More
by adriennepederson
Employees Worked With
