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Germain Honda of Surprise - Service Center

Surprise, AZ

4.8
592 Reviews
Call Service Center (602) 780-3495

592 Reviews of Germain Honda of Surprise - Service Center

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June 18, 2025

Great staff and a very clean space. In and out very quickly. Thank you u ! ! !!!! More

by rebecatm21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
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Jun 18, 2025 -

Germain Honda of Surprise responded

Providing a quality and efficient service experience is our top priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

June 18, 2025

Nathan is the best, since the day I bought the car, he has made sure my car was taken care. He keeps it safe for me to drive. Thank you Nathan, I really appreciate you. More

by d10l1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Nate to keep you and your Honda safely on the road mean so much to us all. See you down the road. Best Regards, Sassha Motz General Manager

June 17, 2025

My family purchased 2 vehicles within the last 3 weeks and 5 total over the last 7 years From sales (Joshua Reeves) to managers (Montana Boone, Robert Pitman) to Ty and George in finance as well as the s More

by e333d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Germain Honda of Surprise responded

Your continued business and kind words are truly appreciated. Our team is committed to ensuring a positive guest experience and we thank you for highlighting their efforts. Your loyalty has not gone unnoticed and we look forward to our continued relationship. Best Regards, Sassha Motz General Manager

June 16, 2025

Robert is awesome to work with. Very honest, knowledgeable and friendly. Will definitely recommend Germain and Robert. More

by glennbusard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Germain Honda of Surprise responded

We truly value your business and appreciate the kind words. See you down the road. Best Regards, Sassha Motz General Manager

June 16, 2025

Very pleased with their continuing service of my vehicles. 2nd one. Also appreciate how clean my vehicle is when I get it back. More

by geneking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on your recent service visit. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

June 16, 2025

Thank you for for service and allowing me to bring my dog too. Maria was very helpful and explained everything well. More

by romans8-282020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Here at Germain we are a dog friendly dealership and are happy your brought your furry friend with you. Best Regards, Sassha Motz General Manager

June 16, 2025

I was very pleased with Kevin in the service department excellent job efficient very professional. More

by rosieluna52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 17, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kevin and our service team made sure you were well taken care of. Best Regards, Sassha Motz General Manager

June 16, 2025

An overall GREAT experience. Can highly recommend friends & family to Germain specifically and Honda in general. More

by berlynranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Pierre Rashed
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Jun 17, 2025 -

Germain Honda of Surprise responded

We greatly appreciate your business and kind recommendation. Best Regards, Sassha Motz General Manager

June 14, 2025

Kevin did an excellent job attending to all details for my vehicle and services it needed. More

by Wendyabbott13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 16, 2025 -

Germain Honda of Surprise responded

We are pleased to know that Kevin ensured you and your Honda were a top priority and provided a quality guest experience. Best Regards, Sassha Motz General Manager

June 13, 2025

Germain Honda cares about the customer. My service advisor, Nathan, made sure I was getting the proper services to my vehicle. I appreciate it! More

by dtimhuff76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Germain Honda of Surprise responded

Hi there! Thanks for sharing your experience with us. We are happy you had a positive experience overall. Nate will be honored to learn of your kind words. We look forward to seeing you next time. Best Regards, Sassha Motz General Manager

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