Germain Honda of Surprise - Service Center

Al Bustamante is my service writer. I trust him! He keep me coming back. Thank you I trust him! He keep me coming back. Thank you More

They assist us very fast and they give us information clear. The dealership have a good environment. clear. The dealership have a good environment. More

Maria was excellent. The waiting room was nice. I don’t have anything else more to say. The waiting room was nice. I don’t have anything else more to say. More

Easy to make appointment. Prompt, efficient, friendly, clean and comfortable waiting area, done on time! Prompt, efficient, friendly, clean and comfortable waiting area, done on time! More

Everyone was very helpful and wanted to help you with your concerns. Bought a CVR Sports n very happy your concerns. Bought a CVR Sports n very happy More

The recall work plus the additional items I requested were all completed within the time frame given me for just the recall work. Plus they provided me with a Lyft ride to and from home. were all completed within the time frame given me for just the recall work. Plus they provided me with a Lyft ride to and from home. More

I have had good service experiences with this dealership. I have been impressed with their thoroughness, and they deferred work that didn't need to be done. I have been impressed with their thoroughness, and they deferred work that didn't need to be done. More

Great service with Nathan as my service advisor. He is upfront and honest about his time estimates and doesn’t disappoint. Very pleasant to work with and a great guy. Very good experience wth our v He is upfront and honest about his time estimates and doesn’t disappoint. Very pleasant to work with and a great guy. Very good experience wth our vehicle purchase as well. More

They gave good, prompt service. They had to keep the car overnight to get a part but they arranged for a ride home and then a ride back the next day. Thoughtful policy and people. They had to keep the car overnight to get a part but they arranged for a ride home and then a ride back the next day. Thoughtful policy and people. More

Service dept is great and very dependable, hats off to David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David and Alfredo in the Service department are outstanding! More