Germain Honda of Surprise - Service Center

Al service advisor always is prompt with making appts n getting me out in under 2 hours for B7 n some other work n car wash getting me out in under 2 hours for B7 n some other work n car wash More

Andre K is always professional and takes pride in taking care of his customers. He gets straight to the point of what is needed. care of his customers. He gets straight to the point of what is needed. More

Professional and friendly the Honda was service in a great time management. The facility was friendly great time management. The facility was friendly More

Service was good, friendly and helpful in letting me know how long the service will take. Car was ready than the expected time. how long the service will take. Car was ready than the expected time. More

Upon arrival at Germain Honda I was approached by a service technician who wanted to help me with a very nice smile and listened to my concerns. While waiting for my 1st oil change the waiting area was service technician who wanted to help me with a very nice smile and listened to my concerns. While waiting for my 1st oil change the waiting area was very clean. I was out within a normal amount of time about 2 hours. Even though I didn't buy my 2024 Honda CRV-EXL from them I will go to them in the future. Service experience was Outstanding and exceptionally professional. More

Very helpful. Alfredo helped me understand what was needed for my van. I highly recommend this place. Alfredo helped me understand what was needed for my van. I highly recommend this place. More

Service experience was Outstanding! Service advisor Nathan was exceptionally professional and responsive during my service. He notified me upon completion and answered my questions re Service advisor Nathan was exceptionally professional and responsive during my service. He notified me upon completion and answered my questions regarding the service completed. Vehicle was washed and service documents provided on work completed. Overall the entire process was the Best I have experienced with dealership service. Thank you and Well Done. More

Victor was able to work with me with the issue on my 2024 Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. More

Al was great with my service and definitely be going back to him with my vehicle. to him with my vehicle. More

Nathan has been great! He has always been professional and looking out for the customer. He is a great asset to your service team. He has always been professional and looking out for the customer. He is a great asset to your service team. More