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Germain Honda of Surprise - Service Center

Surprise, AZ

4.8
499 Reviews

499 Reviews of Germain Honda of Surprise - Service Center

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April 04, 2025

George was very thorough with me very polite and appreciate him and the work he did for me More

by GIXXERKID3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Germain Honda of Surprise responded

Thank you for leaving George this kind review. We know he will appreciate your sharing your positive experience. Best Regards, Sassha Motz General Manager

April 04, 2025

George was professional, knowledgeable, helpful and kind. I couldn't ask for better service and I never felt rushed. All my needs were addressed even if they weren't scheduled. From Liz in parts to George to More

by maxdenhanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager?
Apr 07, 2025 -

Germain Honda of Surprise responded

Thank you for trusting our team with the care of your Honda CRV. Our focus in on delivering only the best to our valued guests. See you down the road. Best Regards, Sassha Motz General Manager

April 04, 2025

They were very friendly and service was done in a timely manner. Plus they added addition of a free car wash has always nice. More

by jumper22ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your quality and efficient service experience with us here at Germain Honda of Surprise. Your overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

April 03, 2025

I really appreciated being greeted by Maria. She listened to my requests and answered all my questions. She let me know approximately how long my wait would be, which I appreciated. She also pro More

by Lynkonstant
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

We appreciate your kind review. It is always in our best interest to be able to provide exceptional and extraordinary experience for you. Please come back and see us soon! Best Regards, Sassha Motz General Manager

April 03, 2025

Pleasant and spacious waiting area. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. More

by georgecedwards
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

We are happy your enjoyed a quality and comfy visit during your recent service experience. Best Regards, Sassha Motz General Manager

April 03, 2025

Excellent and speedy service. Please don’t make me write a word minimum, I don’t like it. More

by jackofallstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction is our ultimate goal. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 03, 2025

The staff was friendly and the team provided great service. I will be coming back to this Honda. More

by ecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. Our team looks forward to continuing to ensure your complete satisfaction going forward. Best Regards, Sassha Motz General Manager

April 03, 2025

George and techs do a fantastic job with my car. I appreciate the great customer service. They don’t try to upsell you either. Thank you. More

by bdlasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Our team is committed to ensure your overall satisfaction while keeping your best interest at heart. Best Regards, Sassha Motz General Manager

April 03, 2025

My experience each time has been great and I would continue to go back for additional service. More

by phillip.a.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain Honda of Surprise. Best Regards, Sassha Motz General Manager

April 03, 2025

Great experience. Got in right at my appointment time. George is great to work with. Got my oil change and tire rotation finished quickly, and hopefully fixed a rec More

by rs.garrett1979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with George and our service team. Your complete satisfaction is our goal. Best Regards, Sassha Motz General Manager

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