Germain Kia of Columbus

Probably one of the better dealership experiences I had. 0 issues. I drove 4 and half hours one way and would probably do it again. 0 issues. I drove 4 and half hours one way and would probably do it again. More

Excellent service; found just the right vehicle for me. I wouldn’t go anywhere else! I wouldn’t go anywhere else! More

We love the Kia customer service team. Braden, Nate and Christine all go above and beyond whenever we have service done to our Kia. They are very kind, informative, and do great work. This Braden, Nate and Christine all go above and beyond whenever we have service done to our Kia. They are very kind, informative, and do great work. This Kia Service Team is a huge reason we are on our third Kia. You just can't compete with the whole Kia experience. From the sales to the finance team to the service team, we are completely satisfied customers and have had many friends and acquaintances purchase Kia vehicles just by seeing our car and hearing about the great service. More

Very friendly. Understanding and did not pressure. Explained explain the options well and explained all the options on the car.Excellent Understanding and did not pressure. Explained explain the options well and explained all the options on the car.Excellent More

They scammed tf outta me. After a week of having the car it broke down and would randomly turn off and the screen functions and USB stopped working and I'm still having these After a week of having the car it broke down and would randomly turn off and the screen functions and USB stopped working and I'm still having these issues. Got told there was nothing they could do about it and before I went to pick up the car after they looked at it, I got called and told that some of the paperwork I filled out never even went through or was signed. When I asked if they could just take the car back they said that the paperwork was finalized but how is it finalized if part of it isn't even signed off on. It's like after you take the car off their lot, they don't give a crap and essentially tell you it's not their problem. Only person who was genuinely nice was Hannah in the service department. More

Kyla was easy to deal with and made the process much more easier than past experiences easier than past experiences More

Had an appointment for service. And a recall to be taken care of. Got what I needed within a reasonable timeframe And a recall to be taken care of. Got what I needed within a reasonable timeframe More

Mike, my sales agent, was very helpful, patient and kind. I appreciate his help. Thank you so very much. I appreciate his help. Thank you so very much. More

Great service and good place. Friendly people. Quality, excellent company, free coffee, Wi-Fi, snacks, and water. Gracias, Gracias Gracias. 20 * star Friendly people. Quality, excellent company, free coffee, Wi-Fi, snacks, and water. Gracias, Gracias Gracias. 20 * star More

Terrible customer service. Given an appointment as stated in email then told it was not an appointment but a check in time. replaced engine from recall and car still doesn't ru Given an appointment as stated in email then told it was not an appointment but a check in time. replaced engine from recall and car still doesn't run. Employs rude and uninformed. . More