Back

Germain Kia of Columbus

Columbus, OH

4.7
298 Reviews

1455 Auto Mall Dr

Columbus, OH

43228

Directions

By Type

Showing 298 reviews

December 11, 2023

They did a great job, and very fast. The only downfall was I gave them a coupon for a wash and vacuum and they didn’t do it More

by kitkat692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Dec 12, 2023 -

Germain Kia of Columbus responded

Thanks for your feedback - it's great to know that you found our service so efficient. We apologize for the oversight with the wash and vacuum coupon, however, and will be sure to honor these at your next visit to Germain Kia of Columbus!

December 04, 2023

Great to work with dealership. Willing to negotiate and make a deal. Everyone was upfront and honest. Would highly recommend this dealership to others. More

by lockhart.patrick.r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse and James
Dec 04, 2023 -

Germain Kia of Columbus responded

Patrick, we're delighted to know you had a positive experience with us at Germain Kia of Columbus! It's great that our team was able to assist and make your visit worthwhile. We appreciate the recommendation, thank you!

December 03, 2023

Service staff friendly helpful plus repairs made timely fashion. Nice environment to wait for service. More

by Robfonz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody in service dept
Dec 04, 2023 -

Germain Kia of Columbus responded

Rob, we're glad to know you found our service staff friendly and helpful at Germain Kia of Columbus. We always aim for efficient repairs in a comfortable environment. Thanks for your feedback!

November 29, 2023

Ill start with the bad only because its short, they are an old-school style dealer with respect to prices, I chose to wait them out, if you play the game as well it wont be so bad, I want the best deal pos More

by Moose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane, Ricardo, Jorden
November 22, 2023

We have been loyal Germain Hyundai customers for 5+ years, just across the street. As we began our search for our next upgrade, we made the pivot to walk in the doors of Germain Kia and were simply wow More

by trent.weaver33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Horn
Nov 25, 2023 -

Germain Kia of Columbus responded

We're delighted to know that your experience at Germain Kia of Columbus was a great one! It's fantastic to see how much you appreciated Hunter Horn and his efforts. We hope you enjoy every mile in your new Kia Sorento, and we look forward to serving you again in the future!

November 14, 2023

Always amazing to visit Germain Kia. Incredible staff.. I would highly recommend this dealership to my family and friends More

by Pedro M Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Burnside
Nov 15, 2023 -

Germain Kia of Columbus responded

Pedro, it's fantastic to know you've had consistently amazing experiences at Germain Kia of Columbus! We appreciate your recommendation and look forward to working with your family and friends in the future. Until next time!

November 10, 2023

When I was looking for a Kia dealership, this one was the first to answer the phone. I took my car in to get some recalls fixed, and they were all nice, and got my stuff fixed pretty quickly. :) More

by Rebekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 10, 2023 -

Germain Kia of Columbus responded

Rebekah, we're glad to know that our team at Germain Kia of Columbus was able to assist you promptly and efficiently. Thanks for choosing us for your service needs!

November 10, 2023

Awesome service all the way around! No matter your needs. Free drinks, nice waiting room, great customer service. More

by lynngrandon67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
Nov 13, 2023 -

Germain Kia of Columbus responded

Lynn, we're delighted to know you enjoyed the service and amenities at Germain Kia of Columbus. Thanks for your kind words!

November 02, 2023

Great services and wonderful hospitality. The agent Shane was very nice and did all what he can to help me get the appropriate car for my health condition . I really appreciate his hard work. More

by Nadia Higgins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Nov 02, 2023 -

Germain Kia of Columbus responded

Nadia, we're so glad to know Shane was able to assist you in finding the right car for your needs at Germain Kia of Columbus. Your appreciation means a lot! Safe and happy driving ahead!

October 19, 2023

Great service , understanding the needs of a customer, very professional I really recommend it and trust the brand KIA. More

by aresangelearth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Chaffin, luis Ignacio
Oct 19, 2023 -

Germain Kia of Columbus responded

We're delighted to know you had a great experience with us at Germain Kia of Columbus! Your recommendation means the world to us. Thanks for trusting in our brand and service, we appreciate it!