Back

Germain Kia of Columbus

Columbus, OH

4.6
357 Reviews

1455 Auto Mall Dr

Columbus, OH

43228

Directions

By Type

Showing 357 reviews

January 26, 2025

Wonderful experience dealing with Jesse Turley. He knows the vehicles on the lot had us test driving with in 5 minutes of walking through the door. Even had us a couple different models of the one More

by littlematthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Turley Hunter Horn
Jan 27, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that Jesse provided such a seamless experience at Germain Kia of Columbus! It's great to know you felt well taken care of and enjoyed the test drives. We look forward to welcoming you back when you're ready for your next vehicle!

January 22, 2025

Excellent service! Quick recall fix on my 2025 EV9. Professional team, great communication, highly recommended! More

by Brian EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 22, 2025 -

Germain Kia of Columbus responded

Thank you for the recommendation, Brian! We're happy to hear that our team at Germain Kia of Columbus provided excellent service and communication during the recall repair. Safe travels in your 2025 EV9!

January 22, 2025

Very professional and willing to show us various options based on our needs and wants. We are thoroughly enjoying our new vehicle. More

by lamconinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Turley
Jan 22, 2025 -

Germain Kia of Columbus responded

We're delighted to hear that you had a great experience with our team at Germain Kia of Columbus and are enjoying your new vehicle! Thank you for sharing your positive feedback. If there's anything else we can assist with, feel free to reach out!

December 30, 2024

Bait and switch! We were in the process of buying a car when they told us that they sold it to someone else but,”they had another great deal for us.” No thank you! We More

by Susan
Recommend Dealer
No
Employees Worked With
Jake
Dec 31, 2024 -

Germain Kia of Columbus responded

Susan, I'm sorry to hear about your experience. This is not the kind of service we aim to provide and I apologize for any frustration caused. We would appreciate the opportunity to discuss this further with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Brian Franks - General Sales Manager - 614-465-4581

December 28, 2024

Overall, great sales and service. Oil change took an hour and a half, but they were busy on a Saturday. More

by DJM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Dec 31, 2024 -

Germain Kia of Columbus responded

DJM, thanks for the feedback! We're glad to hear you had a great experience with our sales and service at Germain Kia of Columbus. We appreciate your patience during the busy Saturday rush!

December 11, 2024

Shane is a professional auto salesman with several years of knowledge. He is very personal and easy to deal with. He gets a 10/10 from me. More

by elifritzp148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 11, 2024 -

Germain Kia of Columbus responded

Thank you for the fantastic feedback! We're delighted to hear that Shane provided such a positive experience at Germain Kia of Columbus. We appreciate your support and look forward to serving you again in the future!

December 07, 2024

Tyler was extremely helpful and went above and beyond to find the perfect car for us More

by oesterletravis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 09, 2024 -

Germain Kia of Columbus responded

It is great to hear that Tyler went above and beyond to find the perfect car for you. Thank you for choosing Germain Kia of Columbus!

December 04, 2024

I bought a used 2022 Kia Sorento and I noticed it was making noise a week or so later. I brought it in to get looked at and one of the shocks was leaking and needed replaced. Well a few days later after More

by marjorielane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 05, 2024 -

Germain Kia of Columbus responded

Marjorie, we're glad to hear that Eric was able to assist you and resolve the issue with your Kia Sorento at Germain Kia of Columbus. Your satisfaction is important to us, and we appreciate your patience throughout the process. Safe travels!

November 29, 2024

Braden was very professional and took care of all my needs. Good dealership. Will recommend. More

by wndgrainger73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Dec 02, 2024 -

Germain Kia of Columbus responded

We are glad to hear that Braden provided excellent service. Thanks for choosing Germain Kia of Columbus!

November 13, 2024

We enjoyed our experience, especially with JB. The staff was helpful, we got everything we were looking for, and are so happy with our new car4! More

by jrnossii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bailey
Nov 13, 2024 -

Germain Kia of Columbus responded

Jrnossii, we're delighted to hear that JB and the team at Germain Kia of Columbus made your car-buying experience enjoyable. Enjoy every mile in your new ride!

...
4
...