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Germain Lexus of Easton

Columbus, OH

5.0
624 Reviews
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4130 Morse Crossing

Columbus, OH

43219

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Showing 624 reviews

January 30, 2016

Janet Jamison is superb sales associate--- Anyone wanting to purchase an excellent automobile from an outstanding sales associate should look no further than dealing with Janet Jamison at Germa More

by jrose
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janet Jamison
Mar 31, 2016 -

Germain Lexus of Easton responded

Janet is a great person to have on your team when you're purchasing a new Lexus so we're glad she was on yours! Congratulations on your new Lexus!

January 30, 2016

Awesome experience Bryan and the team at Germain were a pleasure to deal with. He was more than willing to work with us to help us find the perfect vehicle to match our More

by Chet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hammond
Mar 31, 2016 -

Germain Lexus of Easton responded

Hey Chet! Thanks for letting us know how awesome of a job Bryan did taking care of you and your family while helping you find the perfect vehicle! Thank you for the review!

January 30, 2016

Great experience. Greg was a great guy from start to finish and made the car buying process and enjoyable time. Got me in the car I wanted and made sure I was comfortab More

by strangeknowledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Mar 31, 2016 -

Germain Lexus of Easton responded

We're so glad that Greg could be your partner while picking out a new vehicle for yourself! Congratulations on your new vehicle purchase!

January 30, 2016

Positive experience Overall good car buying experience. Dealership should be more flexible with perks when a customer purchases an expensive automobile. The lack of quali More

by Bossman2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jordan, Eric Welch, Aaron Doty, Lyn Starcher, Tyler McCallister
Mar 31, 2016 -

Germain Lexus of Easton responded

We're glad that your overall experience with the dealership was a positive one. We thank you for your feedback on the clear bra and look forward to fixing any issues with the installation. Thank you for the review!

January 30, 2016

Great experience - top notch Worked with Preston Hutchins and he was amazing throughout the experience. Really understood the features and was thorough but time sensitive. I would More

by TaylorJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Mar 31, 2016 -

Germain Lexus of Easton responded

Hi Taylor! It's great that Preston was able to understand your situation thoroughly and deliver an amazing experience for purchase your new vehicle! We look forward to seeing and working with you again!

January 29, 2016

Preston Hutchins,the Gold Standard of Sales&Service! A couple weeks ago I purchased a preowned Lexus from this dealership through Sales Associate Preston Hutchins who was knowledgeable,fair,personable,p More

by Very Pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Mar 31, 2016 -

Germain Lexus of Easton responded

"The best of the best" is certainly a compliment we'll take! We're so happy to hear that you and your wife are so thrilled with your dealership experience and especially with Preston and his commitment to delivering the best customer experience in the business! Thank you for sharing your wonderful review!

January 29, 2016

Germain Lexus of Easton is very consumer friendly. The sales force is very proactive in anticipating customer's questions. The service department is professional wi More

by Peanut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jordan
Mar 31, 2016 -

Germain Lexus of Easton responded

Thank you for your kind words and pointing out what you love about our sales approach. We appreciate you taking the time to write a review!

January 29, 2016

Excellent experience I visited other dealerships prior to visiting Germain at Easton which made me appreciate Germain even more. The other places felt very sales oriented More

by CKidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jordan
Mar 31, 2016 -

Germain Lexus of Easton responded

Thank you for sharing your experience with our dealership for everyone to see! We're thrilled to read that you and Bryan Jordan were such a perfect match and that he was so helpful in finding the perfect car for you. We find that building a relationship with a customer is a much better approach to business than simply trying to sell someone anything we can. We're glad that you agree!

January 29, 2016

Great experience and great salesperson While I was in the market for a car, the stop at Germain was a spur of the moment decision - which turned out to be a very good one. Not only did I g More

by Jpcols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Thompson
Mar 31, 2016 -

Germain Lexus of Easton responded

It's great to hear that Shea and the Germain Lexus of Easton team delivered the exact car buying experience you were hoping to have! Sometime those spur of the moment decisions to do something end up being the best and most memorable parts of our lives and we're so happy to have been a part of it! Thank you for the review!

January 29, 2016

Best car buying experience. My husband and I have purchased cars from Toyota, Honda and Acura along with a couple other used car dealerships and no one has been as nice and hel More

by Sshipsher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jordan
Mar 31, 2016 -

Germain Lexus of Easton responded

Building a relationship with our customers is our primary goal when helping a customer find their perfect vehicle! We're so pleased to hear that you and Bryan have started a friendship based around your great car buying experience here at Germain Lexus of Easton. We appreciate your endorsement of our dealership and Bryan!

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