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Germain Lexus of Easton
Columbus, OH
1,287 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 609 service reviews
May 03, 2026
The service dept was courteous and efficient. Howeber, I would like to have more perks since this is the 4th lexus i have leased. Howeber, I would like to have more perks since this is the 4th lexus i have leased. More
by DKENDRICK10
Verified CustomerEmployees Worked With
May 03, 2026
Very dependable service center not cheap but they do excellent work and at the end of the day that’s what counts✔️ excellent work and at the end of the day that’s what counts✔️ More
by joemercurio
Employees Worked With
May 03, 2026
The service department is why I will be purchasing my next car from Lexus of Easton. next car from Lexus of Easton. More
by Gina.hoffer1234
May 03, 2026
Germain has always treated me as more than a customer, that is why I have bought multiple cars from them. that is why I have bought multiple cars from them. More
by RWINNETT
Employees Worked With
May 02, 2026
Allowing customers to talk on their speaker phone for an hour is inconsiderate. Suggest you invite them into a private room to conduct such calls and preserve a quiet, semiprivate atmosphere for the rest o hour is inconsiderate. Suggest you invite them into a private room to conduct such calls and preserve a quiet, semiprivate atmosphere for the rest of your customers. More
by dneshipley
Employees Worked With
May 02, 2026
Great service, great value. I would strongly recommend this service department to anyone. Wonderful staff. I would strongly recommend this service department to anyone. Wonderful staff. More
by marvin.hill
Employees Worked With
May 01, 2026
Usually service is good but this last time it was subpar . Car was returned dirty and I had questions unanswered about detailing . Lexus service isn’t what it used to be . . Car was returned dirty and I had questions unanswered about detailing . Lexus service isn’t what it used to be . More
by raushanahc
Employees Worked With
April 30, 2026
Friendly people, Kevin is a good advisor, very clean facility, I like the good coffees and variety refreshments facility, I like the good coffees and variety refreshments More
by ES350-Lui
Employees Worked With
April 30, 2026
The service advisor and mechanic don't communicate with each other while serving your vehicle. The customer are left with the shortfalls for any misunderstanding and usually have to pay more money. Custome each other while serving your vehicle. The customer are left with the shortfalls for any misunderstanding and usually have to pay more money. Customer did advised the service advisor at check-in the situation. More
by lenairr
Employees Worked With
April 30, 2026
Great experience with our keyfob replacement. The staff, facility snd experience was top notch. We will definitely come back in the future. The staff, facility snd experience was top notch. We will definitely come back in the future. More
by hrsj0220
