Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Lexus of Easton
Columbus, OH
1,395 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,395 reviews
June 29, 2026
Enjoyed it but car could have been cleaner on delivery. Salesman was experienced and helpful. Salesman was experienced and helpful. More
by ROSSJVUKOVICH
Verified Customer
June 29, 2026
Best Dealership That I have ever Been to everything was Thoroughly explain and Donna was excellent my Advisor, She has always taken care of me and my Vehicle needs Explaining everything well that I could u Thoroughly explain and Donna was excellent my Advisor, She has always taken care of me and my Vehicle needs Explaining everything well that I could understand, You Guys and Gals keep up the good work!!!! More
by MARYPHIFER338
Employees Worked With
June 26, 2026
Great low pressure sale. Terry has excellent product knowledge. I would recommend buying here for sure. Terry has excellent product knowledge. I would recommend buying here for sure. More
by DALEVWALLACE
Employees Worked With
June 24, 2026
Great service by Kevin! Whatever process you used to find and hire him, keep using it to find others. Whatever process you used to find and hire him, keep using it to find others. More
by cwbunting1
Employees Worked With
June 23, 2026
Everyone was very professional. Upon request Jeff took me back to the garage so I could see the rust and understand better the work that was needed. Both Jeff & service technician w Upon request Jeff took me back to the garage so I could see the rust and understand better the work that was needed. Both Jeff & service technician were thorough in explaining everything. All repairs were completed within the time frame I was given. Overall a wonderful experience. More
by vehicle;deb43.7
Employees Worked With
Jeff
June 23, 2026
Great experience at Germain Lexus! Excellent service, clear communication, and a professional team that kept me informed every step of the way. Highly recommend! Excellent service, clear communication, and a professional team that kept me informed every step of the way. Highly recommend! More
by BRIANANDCATHY
Employees Worked With
June 22, 2026
What a great dealership experience! The people were helpful, kind and honest. Truly refreshing in the car-buying world! And they had a good selection of the cars I was looking for, too. The people were helpful, kind and honest. Truly refreshing in the car-buying world! And they had a good selection of the cars I was looking for, too. More
by WineWoman
June 22, 2026
My experiences with G, Lexus of Easton’s service department over the years have been very good to excellent. Unfortunately, this experience of being charged for services that were not done was bot department over the years have been very good to excellent. Unfortunately, this experience of being charged for services that were not done was both disappointing and dangerous. While the service was a simple oil change, after getting home that afternoon and having the oil light come on, I had to go to a local service station. I subsequently discovered that there was no oil in the engine which could have completely, irreparably damage the engine. This impacted my trust with what I thought was quality service. More
by Joshua First Church of God
Employees Worked With
June 21, 2026
Great deal great car just took way too long over 4 1/2 hours to purchase a vehicle hours to purchase a vehicle More
by NICKRAY
