Germain Lexus of Easton

Greg Saylor When looking for a specific car and excellent detail to every step of the process, this dealership stands above all the rest! The whole team at Lexus When looking for a specific car and excellent detail to every step of the process, this dealership stands above all the rest! The whole team at Lexus of Easton was involved in finding exactly what I was looking for with my Lexus ES, down to all the options, color and mileage requests. Greg Saylor kept me informed throughout every step so there were no unpleasant surprises on my end and made the purchase for the vehicle effortless. It was a pleasure to work with Greg, I would certainly recommend him to anyone that is looking for a car. Tess More

Best car buying experience! From the moment he introduced himself to the moment I signed for the car, Preston was an absolute joy to work with! Probably one of the best sales ass From the moment he introduced himself to the moment I signed for the car, Preston was an absolute joy to work with! Probably one of the best sales associates I've had the pleasure of working with in any sales transaction. His knowledge, enthusiasm, and passion for Lexus was very evident through his detailed explanations of every aspect of the car, its history, and his willingness to share his personal experiences. I am very glad to have met this wonderful gentleman, and I walked away with a fantastic car in the process! More

Exception service from Greg Saylor Greg was a life saver...friendly, responsive, honest, courteous & provided exceptional service. I will recommend Greg to anyone who is looking to purc Greg was a life saver...friendly, responsive, honest, courteous & provided exceptional service. I will recommend Greg to anyone who is looking to purchase a car and I will drive to Columbus to purchase my next car thru him. This is why...My Honda unexpectedly brought down given its age & mileage fixing it was not an option. I needed a car asap and I wanted 2013/2014 Honda Accord V6...there were none in my local area. I was calling dealerships in Louisville, Indianapolis, Columbus & everyone in-between that had an Accord V6 model. I did not need the hard sale talking points which is what I got. I told them I was going to buy a car in the next 24-48 hours it just depended on which one. When you are 2 hours away buying a car is extremely difficult & I just needed some good honest extra help. Greg was the only person who listened to my problem & actually helped me. I met Greg when I called about another Honda at his location which had just sold. Greg then began a search and found the one I eventually purchased at your Ford dealership. Greg helped with EVERYTHING I asked...had the car checked for exterior scratches & interior damage, sent me the exact cost & anything else I asked before I made the 2 hour drive. He was very patient with my anxiety about purchasing a car long distance. He called me the night before and met me at 9AM the next morning...everything he told me about the car was true, no surprises when I got there. Less than 2 hours later I was driving home in my new car. Greg went above and beyond for me and I am truly appreciative. As I said Greg was just terrific. More

Greg Saylor is a customer service titan! Being my first time purchasing a car I was a bit concerned about being taken for a loop somehow or missing out on some type of essential life lesson. Being my first time purchasing a car I was a bit concerned about being taken for a loop somehow or missing out on some type of essential life lesson. Luckily, Greg Saylor was my sales consultant and he walked me through each and every step in a way that anyone would be able to understand. He was very knowledgeable and friendly and seemed more like an old friend than someone looking to ring me out for every possible dollar. He actually was able to drop the price of my car a considerable amount. I thank Germain Lexus of Easton and specifically Greg Saylor for all of their continued support and reliable customer service. If you're in Ohio and looking to purchase a Lexus I advice you to give Greg Saylor a call at 6144782002 x4118. He's gone above and beyond for me and I am truly appreciative of his kind heart, generosity, honesty and laid back attitude. 10/10 More

A terrific experience We visited Germain Lexus of Easton to possibly purchase a used vehicle. We communicated with Preston Hutchins via email for a couple of weeks prior t We visited Germain Lexus of Easton to possibly purchase a used vehicle. We communicated with Preston Hutchins via email for a couple of weeks prior to visiting the dealership. Preston's responsiveness was exceptional. Once our schedule allowed, we traveled a couple of hours to look at a specific vehicle. Once we arrived, we had Preston's undivided attention. This was not a typical used car experience. Preston answered all of our questions, explained the vehicle in detail and worked diligently to complete the sales process as quickly as possible. We were not subjected to the old school car sales process; instead, we were treated as valued customers with the mindset of developing a long-term relationship. We would definitely use Preston in the the future for another vehicle purchase. More

Great experience! After visiting many different dealerships and working with many different salespeople, we decided to go back to Germain Lexus of Easton. Our experienc After visiting many different dealerships and working with many different salespeople, we decided to go back to Germain Lexus of Easton. Our experience with Germain has been nothing but professional. Each time we go to purchase a vehicle, Germain makes it a great experience. The financing options have always been very good and the vehicles have been exceptional. And in this case, our salesperson, Preston was attentive and very knowledgeable and was very respectful of our time. I would recommend him to anyone looking to buy a used Lexus. We got a very good price on a great vehicle and it was effortless! More

Great Experience Me and my family went into Germain to look at a BMW 328i. Bryan made us feel very comfortable purchasing a car from them, and we also felt like we we Me and my family went into Germain to look at a BMW 328i. Bryan made us feel very comfortable purchasing a car from them, and we also felt like we were getting the best deal available on the car. Bryan continued to answer our questions about the car even days after the purchase. More

Outstanding Experience! Jay Jackson made our experience the best by far compared to all the previous experiences of purchasing any car. We had been planning to replace a car Jay Jackson made our experience the best by far compared to all the previous experiences of purchasing any car. We had been planning to replace a car for over 6 months and periodically stopped by to decide the value/benefits of various options. Jay was patient in answering our questions, seeking/hearing our desires for the purchase and finally helping us arrive at the decision best suiting our needs. This translates to an incredibly satisfied consumer who will return and continue to benefit from future service and sales. More

Thank you Preston was very patient with us for about six months trying to get the car we wanted. He kept us updated each time a GX 470 came in but we stressed a Preston was very patient with us for about six months trying to get the car we wanted. He kept us updated each time a GX 470 came in but we stressed about a white color. Once a white GX became available, he contacted us and it was exactly what we wanted. Preston has a very good customer services (returns call promptly). He even helped clean our car after we bought it. All questions were answered to our satisfaction. More

Great Experience We had went to Byers Chevrolet earlier in the day, and from the moment we drove up, the experience was exceptional. Preston greeted us, gave us each We had went to Byers Chevrolet earlier in the day, and from the moment we drove up, the experience was exceptional. Preston greeted us, gave us each a bottled water, and explained the lot to us where everything was located. We took a test drive, made our decision and he guided us through the whole process. We would highly recommend this dealership to anyone and this was our first visit. More