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Germain Lexus of Easton

Columbus, OH

4.8
628 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 628 reviews

July 06, 2015

Greg Saylor When looking for a specific car and excellent detail to every step of the process, this dealership stands above all the rest! The whole team at Lexus More

by Tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Jul 07, 2015 -

Germain Lexus of Easton responded

Thank you for the wonderful endorsement! We love hearing that our associates are delivering the kind of experience that Germain Lexus prides itself upon. We believe communication, information, and honesty are key to a pleasurable vehicle purchase, and we're glad to see that Greg was able to provide you all of those things during your partnership. We hope you enjoy your vehicle for many years to come!

July 04, 2015

Best car buying experience! From the moment he introduced himself to the moment I signed for the car, Preston was an absolute joy to work with! Probably one of the best sales ass More

by Silki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Jul 07, 2015 -

Germain Lexus of Easton responded

We're glad that Preston's passion for his customers and the products he sells was so well noted on your recent visit! We couldn't be more pleased to hear that he was able to create a wonderful experience for you and that you had a wonderful time with him during your vehicle purchase. Thank you for the feedback!

July 03, 2015

Exception service from Greg Saylor Greg was a life saver...friendly, responsive, honest, courteous & provided exceptional service. I will recommend Greg to anyone who is looking to purc More

by janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Jul 07, 2015 -

Germain Lexus of Easton responded

This is what we love to hear! Our goal is to always do everything we can for our customers in their car buying experience and we couldn't be more pleased to hear about your partnership with Greg and how well he was able to assist you. We're glad the whole process went so smoothly and that Greg was able to put any anxiety to rest. Thank you for the wonderful endorsement!

July 01, 2015

Greg Saylor is a customer service titan! Being my first time purchasing a car I was a bit concerned about being taken for a loop somehow or missing out on some type of essential life lesson. More

by Kdkjay730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Saylor
Jul 07, 2015 -

Germain Lexus of Easton responded

A customer service titan? Now that's a first! We're glad that you and Greg clicked so well and that the Germain Lexus experience was comfortable and friendly! Thank you so much for the great review!

June 30, 2015

A terrific experience We visited Germain Lexus of Easton to possibly purchase a used vehicle. We communicated with Preston Hutchins via email for a couple of weeks prior t More

by Buckeyeguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Jul 07, 2015 -

Germain Lexus of Easton responded

Thank you for thinking of us and visiting us during your car search! We couldn't be more pleased to hear that Preston was able to deliver an exceptional purchasing experience that left such a positive impression on you! We hope you enjoy your car, and we look forward to seeing you again.

June 29, 2015

Great experience! After visiting many different dealerships and working with many different salespeople, we decided to go back to Germain Lexus of Easton. Our experienc More

by Bossfrede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins, Ken Collins, Lyn Starcher, Tyler McCallister
Jul 07, 2015 -

Germain Lexus of Easton responded

It's great to know that we've been able to provide a consistent level of service to you over the years and we're glad that Preston was able to get you into the right Lexus! We're glad we could make it an effortless and exceptional experience for you, and we thank you for your continued business.

June 25, 2015

Great Experience Me and my family went into Germain to look at a BMW 328i. Bryan made us feel very comfortable purchasing a car from them, and we also felt like we we More

by brabro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hammond
Jun 26, 2015 -

Germain Lexus of Easton responded

We're so glad you, your family, and Bryan were able to partner on that BMW and that you found the service we provided comfortable and accommodating. That means we have reached our goal of helping customers find the right car while having a great experience! Thank you for sharing your review!

June 21, 2015

Outstanding Experience! Jay Jackson made our experience the best by far compared to all the previous experiences of purchasing any car. We had been planning to replace a car More

by Happy Consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Welch, Jay Jackson, Lyn Starcher, Tyler McCallister
Jun 22, 2015 -

Germain Lexus of Easton responded

We here at German Lexus of Easton could not be more pleased to hear that you had such a positive experience! We think Jay is a great guy and his patience and ultimate goal of finding the right car for the customer on their timetable is one of the reasons we think so highly of him. We'll see you for your regularly scheduled maintenance and hope to show you that the Germain Lexus experience continues through the whole life of your vehicle. Thank you for such kind words!

June 20, 2015

Thank you Preston was very patient with us for about six months trying to get the car we wanted. He kept us updated each time a GX 470 came in but we stressed a More

by Elizodey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins
Jun 22, 2015 -

Germain Lexus of Easton responded

Preston was delighted to work with you for as long as it would take to find you that perfect GX! White is a great color for the GX, so we completely understand holding out for just the right look! Thank you for your review, and congratulations!

June 18, 2015

Great Experience We had went to Byers Chevrolet earlier in the day, and from the moment we drove up, the experience was exceptional. Preston greeted us, gave us each More

by Trmbnplyr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Hutchins, Eric Welch, Lyn Starcher
Jun 19, 2015 -

Germain Lexus of Easton responded

Preston and the whole team here at Lexus of Easton couldn't be happier that we were able to make the difference in your car buying experience!

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