Germain Lexus of Easton

Great experience I am an international student at OSU and just arrived in Columbus a few days ago. At first, I thought it would not be easy for an international studen I am an international student at OSU and just arrived in Columbus a few days ago. At first, I thought it would not be easy for an international student alone dealing all the stuff. But I was wrong. I had a great purchasing experience here, with Mr.Bryan who is a very nice person and a professional salesman. He knows a lot about the car, its history, its ex-owners and everything that I concerned. Indeed, I felt very pleasant when talking with him. Finally, I had my dream car, the BMW 328 Xi Coupe. It's a beautiful car with nice price. BTW, he bought me a can of Coke while it is not offered in Germain. It's very thoughtful of him. I will definitely recommend him to my friends in the future. More

A breath of fresh air in the used car market. I was recently in the market for a reliable used car and had a tremendous customer experience at Germain Lexus of Easton. I went in armed with reserv I was recently in the market for a reliable used car and had a tremendous customer experience at Germain Lexus of Easton. I went in armed with reservations and defensive for "typical salesman tactics" and experienced nothing but the opposite of what I expected. Shane Kitts (Used car manager) Shea and Osa (both salesman) were nothing but understanding of my wants and needs and very respectful of my lower than average price point. I did not feel one ounce of pressure to buy, they were both more concerned with my comfort level during the process. I really can't say how impressed I was. These are the guys you only hear about in the used car market, I had the pleasure of meeting them and will defiantly make sure they get my business for years to come, because they have indeed earned it. Give them a chance for your business, they will go out of their way to be fair and first class. More

Very satisfied Our experience was fantastic! Greg was not a pushy salesman. We had great customer service. Greg was very informative and answered all of our question Our experience was fantastic! Greg was not a pushy salesman. We had great customer service. Greg was very informative and answered all of our questions. We left extremely happy and with a new vehicle! We will definitely be back to experience this service again. Thanks Greg!! More

need 2 vehicles Car shopping is nerver fun and we had to replace two vehicles but my experience at Germain Lexcus could not have been better. We stopped by the lot a Car shopping is nerver fun and we had to replace two vehicles but my experience at Germain Lexcus could not have been better. We stopped by the lot a few times to look around and were never pressured. Everyone we talked to at the dealership was friendly and knowledgeable. Would highly recommend this dealership to anyone looking to purchase a Lexus. More

Preston is a delight This is the 2nd car I purchased from Preston Hutchins. On both occasions Preston was as professional and outstanding as i could have every hoped for. This is the 2nd car I purchased from Preston Hutchins. On both occasions Preston was as professional and outstanding as i could have every hoped for. He made me feel very welcome and was extremely knowledgeable on every feature the Lexus fleet had to offer. Preston was even able to talk shop about older cars that had long left the asphalt of Germain. I can only hope that when i return to the car buying market that Preston will still be in sales and not off to retirement town just yet. Although he just may be by then, therefore I can only wish that his protege emerges and is as nice a guy as Preston is! More

The experience was fantastic I came to the dealership a month before I purchased the car. Preston took me for a test drive and didn't pressure me to purchase right then and there I came to the dealership a month before I purchased the car. Preston took me for a test drive and didn't pressure me to purchase right then and there. Preston is very knowledgeable about the car and the Lexus brand. Will purchase from him again. :) More

Excellent My experience purchasing my new Lexus could not have been better!! I was not pressured. Jay Jackson was friendly, knowledgeable and very helpful in a My experience purchasing my new Lexus could not have been better!! I was not pressured. Jay Jackson was friendly, knowledgeable and very helpful in assisting me. I would highly recommend Jay to anyone who would like to purchase a new Lexus! More

Great Service Preston and Eric were fantastic to work with and made my vehicle purchase enjoyable. In today's busy world the last thing you need when making a large Preston and Eric were fantastic to work with and made my vehicle purchase enjoyable. In today's busy world the last thing you need when making a large purchase is time wasting. These two gentleman did everything and then some to get the purchase completed quickly and efficiently. Thank you Preston and Eric. More

Great Salesperson The sales person Bryan Hammond was very knowledgeable on the Lexus line of cars and each of the various models specifically. He knew the detailed dif The sales person Bryan Hammond was very knowledgeable on the Lexus line of cars and each of the various models specifically. He knew the detailed differences between years in different models and didn't even have to look it up. When he didn't know something, he didn't make it up but rather found out the answer for us. He was very patient as we decided on which car to purchase and very friendly along the way. At no point did he try to push or sell us as you would come to expect. I would highly recommend Bryan and Germain Lexus of Easton. More