Back

Germain Lexus of Easton

Columbus, OH

4.9
713 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
Contact Dealership

4130 Morse Crossing

Columbus, OH

43219

Directions

By Type

Showing 713 reviews

January 20, 2016

Great experience with Germain Lexus I walked into the dealership looking for a new Lexus RX for my wife for Christmas. The store had officially just closed, but the salesman I met, Bob More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aso Danso
Feb 12, 2016 -

Germain Lexus of Easton responded

We're honored to have been a part of your Wife's Christmas gift this year! It's hard to beat a new Lexus RX as a gift, that's for sure! Thank you for letting Bob, Aso, and JB all be a part of delivering such a wonderful present to your wife.

January 20, 2016

Great experience buying my new Lexus ES Jay was extremely thorough describing all the features of the ES. I made a list of several different cars to look at, but Jay won my husband and I ov More

by Donna
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jackson
Feb 12, 2016 -

Germain Lexus of Easton responded

Hey Donna! Congratulations on your new ES! We're glad that Jay made the whole experience so positive and that we were able to get you in the perfect Lexus!

January 20, 2016

Friendly professional service with a passion for customer sa Greg Saylor and Shane Kitts are an awesome team. They were able to meet my requirements, which allowed me to be able to purchase the vehicle of my dre More

by Greg C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Saylor, Lyn Starcher, Shane Kitts
Feb 12, 2016 -

Germain Lexus of Easton responded

Hey Greg! We love hearing when we're able to help someone get into their dream car! We understand what a vehicle can mean to an individual and we're so delighted to be part of that! Thank you for letting us know what a good job Greg, Shane, and Lyn did for you.

January 19, 2016

Top Notch Service - With NO Pressure! We bought a 2013 Buick LaCrosse from Shea Thompson. All I can say is that it was one of the best service/experiences I have ever had. I would definite More

by Radams45601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea Thompson
Feb 12, 2016 -

Germain Lexus of Easton responded

A no pressure sales approach is what we're known for throughout the city. When you have great products, at great prices, and knowledge sales consultants, there's no need to pressure anyone into a purchase. We're so happy that you're pleased with your Buick and we hope you enjoy it for many years to come!

January 19, 2016

Amazing customer service! All I have to say is WOW! My husband was in an accident and the insurance company totaled our car. After a long day of looking at other dealerships an More

by JK&TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Santagata
Feb 12, 2016 -

Germain Lexus of Easton responded

At Germain Lexus of Easton we love going above and beyond for our customers! Ted and Melvin are 100% committed to thrilling our customers and would gladly come in on a Sunday if that meant helping a customer find the car they wanted. Congratulations on your new car and thank you for giving us as many stars as the website will allow!

January 19, 2016

Fantastic People and Service We recently purchased a used 2014 Toyota Sienna from Germain Lexus of Easton. Everyone was very friendly and very accommodating. We were able to agree More

by Kate484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Kuriger, Eric Welch, Lyn Starcher, Shane Kitts
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Kate! It sounds like you had a wonderful experience with numerous members of our team while purchasing your Sienna. We're so glad that Walter was able to save you money on your insurance in addition to all of the great things that the rest of our team members were able to assist you with during your purchase. We look forward to seeing you again and thank you for the review!

January 19, 2016

Impressed with personal attention I am so impressed with Germain Lexus of Easton. I had purchased a Lexus previously from another dealership and never, never got the personal attention More

by ann3015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Jordan, Grant Garrison
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Ann! We're thrilled to hear that we could make the drive from Indiana worth it for you. We believe the purchasing of a car from our dealership is just the beginning of a relationship that will hopefully last for many years. Just as you're already experienced, we're happy to assist you in any way that we can so feel free to give us a call if we can ever be of service. Congratulations on your new Lexus!

January 18, 2016

Lexus Technology Specialist I arrived at Lexus of Easton with a few concerns regarding the technology features in my LS 460. I was immediately approached by a kind salesman who u More

by ACWSR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alena Hayden
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Anthony! We really appreciate all your kinds words about Alena and the assistance she lead in getting you set up. We think she's a wonderful member of our team and we couldn't be happier to hear that you completely agree! Thank you for spreading the word about Alena and the customer service Germain Lexus provides!

January 18, 2016

Fourth Lexus, Most technology I purchased a 2016 RX350 from Germain Lexus, with the Luxury package and many options. I love the vehicle, all of the "toys" in the form of technolog More

by Cwall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janet Jamison, Eric Welch, Lyn Starcher, Bennie Fornash, Alena Hayden
Feb 12, 2016 -

Germain Lexus of Easton responded

We're so happy to hear that Alena has been so helpful in going over all the features of your beautiful new 2016 RX350! The Lexus Technology Center is always open to our customers, so feel free to give Alena a call anytime you have a question. Thank you for letting us know how great of a job everyone did during your recent visit!

January 18, 2016

Loving my NEW 2016 RX 350 After having the new sassy looking 2016 RX on my Dream board for months...my husband purchased it & I got it right after Christmas! Jay even made sure More

by Doug & Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Daniels, Jay Jackson, Bennie Fornash
Feb 12, 2016 -

Germain Lexus of Easton responded

Hi Doug and Cindy! We love the new RX and it's updated styling so we're thrilled to hear that you do too! Some people thing the big red bow thing is only in TV commercials, but we're tickled that Jay made it a reality for you guys! If you have any more questions about your head turning new wheels, feel free to reach out to JB in the technology center for more assistance. If not, we'll see when it's time for your routine maintenance. Congratulations and thank you for taking the time to tell everyone about your experience!

...
23
...