
Germain Lexus of Easton
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was very pleased with the service I recieved and the personal attention to every detail by Preston Hutchins. He really helped sell the idea of not just the car, but the great warranty and the detailed personal attention to every detail by Preston Hutchins. He really helped sell the idea of not just the car, but the great warranty and the detailed features of the car. I was also impressed by the low mileage on a preowned car. More
I have worked with Aso Danso for two years since we bought our Lexus 470. When we purchased the car, we had a great experience. In the two years of working with Aso and the service staff, I have been p bought our Lexus 470. When we purchased the car, we had a great experience. In the two years of working with Aso and the service staff, I have been pleased. Courteous, timely and efficient. Great with having cars to utilize during the check-ups. Car is returned clean. I can't say enough about how excellent it is to work with Aso. He is very knowledgeable, considerate and customer driven. More
We had a great experience in buying our car from Germain Lexus of Easton. Our sales representative was Preston Hutchins who was very professional, honest and caring and went out of his way to explain featur Lexus of Easton. Our sales representative was Preston Hutchins who was very professional, honest and caring and went out of his way to explain features and help us choose the pperfect car for us without being pushy. Preston is a fantastic person and made sure the car was serviced and ready to go when we picked it up. He stays on top of any concerns you might have about your vehicle not only during the sale but after the sale is completed. He has contacted us numerous times since the sale to make sure we are satisfied with our purchase and that we are doing ok. He makes you feel like family. I would highly recommend Germain Lexus of Easton and Preston Hutchins if you are looking for a new or Certified pre-owned vehicle. Our 16 year old daughter was so impressed with Preston that she wants to buy her first car from him. Roy, Shirley and Christina. More
Aso and Phil were fantastic to work with on our Lexus purchase. Aso is not only very professional and knowledgeable but a blast to be around. His follow up after the sale and concern for our satisfaction purchase. Aso is not only very professional and knowledgeable but a blast to be around. His follow up after the sale and concern for our satisfaction was above and beyond. We are customers for life!!!! More
Erika Lee is one of the friendliest, helpful, cooperative, dependable, dedicated, reliable and effective sales people I have ever met. She greeted me with the desire to make a difference in my o cooperative, dependable, dedicated, reliable and effective sales people I have ever met. She greeted me with the desire to make a difference in my opinion about Germain Lexus. She displayed an extreme loyalty to the Car Dealership by the way she conducted business. She made every minute worthwhile she explained everything about the Company's loyalty Plan, Service Department, life time car washes and customer satisfaction. She highlighted the importance of the car performance and the safety features. Step by step she demonstrated how everything works. She called several times after the car was sold to ensure I was satisfied and I am very satisfied. She is extremely pleasant and helpful. I would recommend that she receive an award for going above and beyond to ensure the image of the Company was an everlasting and pleasant one. Thanks Erika for making the difference I don’t think the Company can spell S_ccess without "U". More
I had the pleasure of dealing with Caleb Rich (used car salesperson). I was very impressed with his customer service. He knew what I was interested in buying and he called right away when the car was avail salesperson). I was very impressed with his customer service. He knew what I was interested in buying and he called right away when the car was available. I was not too impressed with the car service department though. There were a couple things that were missed when we bought the car (oil reader was not reset and the car had low engine coolant). However, they corrected the problems promptly and the service was great. I would recommend this dealershipt to anyone who is in the market in buying a used car. More
Aso was extreemly helpful in finding a car that fit the parameters we presented to him and was very close to the price we wanted to pay. He made sure any potential problems were addressed before the deal parameters we presented to him and was very close to the price we wanted to pay. He made sure any potential problems were addressed before the deal was closed. I would go back to him again. The overall experience was extreemly positive. Even the closing process was handled in a way that exceed our expectations in addressing some concerns over financing. More
Bob and I have obtained and always had good products as well as service at Germain Lexus. Contacts from employee are prompt and answers provided in a professional manner. All employees that we have been in well as service at Germain Lexus. Contacts from employee are prompt and answers provided in a professional manner. All employees that we have been in contact with are very friendly and willing to go out of their way to get you what you want. We are very satisfied and it is the reason we drive 1 hour for the best of the best. More
Great experience for my first time as a Lexus customer. My sales rep, Mark Radebaugh was professional, knowledgeable and made my experience top shelf. I also recently had my Lexus in for service and the My sales rep, Mark Radebaugh was professional, knowledgeable and made my experience top shelf. I also recently had my Lexus in for service and the online appointment system was very easy and accurate. Mark referred me to Alena Bankes, the service rep and she was very efficient, personalable and made my service call the easiest I have ever had. A great team. More
I have been impressed with the service pre and post sale. I have received prompt follow up from my sales associate Preston who did a excellent job in explain the features, benefits, and value of a Lexus Cer I have received prompt follow up from my sales associate Preston who did a excellent job in explain the features, benefits, and value of a Lexus Certfied Pre Owned Vehicle. My first service appointment was with Alayna who was very pleasant and professional. My vehicle was ready for pick up at the time promised as well. Overall a fantastic experience. More