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Germain Lexus of Easton
Columbus, OH
772 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 772 reviews
November 01, 2010
This was the most enjoyable car buying experience we have ever had. From the moment we walked in the door, my wife and I felt welcomed and part of the Lexus family. Melvin took care of us from beginning to ever had. From the moment we walked in the door, my wife and I felt welcomed and part of the Lexus family. Melvin took care of us from beginning to end, and made us feel special and confident in our new purchase. You have a top class organization with high class employees. I knew this was going to be special day when I asked Melvin & Ted if they could touch up the passenger side rim, and before I could blink an eye, they had Travis picking up the vehicle and he brought it back looking brand new! Thank you and we look forward to being long-time customers. More
by ultimatebet
Employees Worked With
Melvin Giles
September 19, 2006
After having My SC400 serviced at Germain Lexus of Easton for several years, I just found that the cause of my very poor brake performance was the horrible condition of my rear brake rotors. Although I had for several years, I just found that the cause of my very poor brake performance was the horrible condition of my rear brake rotors. Although I had made many complaints about the car being unsafe and while I thought the brakes were being “inspected” at regular service intervals, it was not until the man detailing my car noticed the horrible condition of my rear brake rotors from the face of the rear wheels that I was able to order the necessary replacement of both rear rotors and pads. Germain Lexus of Easton put me on the road again and again with no rear brakes. I am appalled with their service performance and their attitude towards a good customer. I will not return there and have purchased a New 330 BMW Coupe from Kelly BMW. More
by mecain
Employees Worked With
Service Department
