This Dealership is AMAZING! I had been looking for a 2021 Lexus IS 350 F-Sport with the dynamic handling package, and Mark Levinson Stereo, Triple Beam LED Headlights, etc. Everyone had one on their website, but no one really had them. I called every dealer in Florida looking for this car, and no one could send me pictures or videos because they didn't really have it.
That's where Krystel Lynn Rutland comes in. I called, she immediately checked her inventory, called me back and let me know she would Facetime me when she got to the car. She did exactly that! My wife and I immediately did the credit app, and spoke to Armando to make sure our approval was good at another Lexus dealership. (We had already been and been lied to by Lexus of Wesley Chapel).
My wife and I drove 2.5 hours from Wesley Chapel, FL to Naples to lease this car. Krysel was awesome from the second we walked in to the second we drove away. unfortunately, her 3 kids were in a car accident when we were on our way down to Naples, but thank God it wasn't serious, and she was back at work to do the deal.
This was the easiest seemless deal I have ever done, and I am in the car business myself for over 20 years. Armando the F&I manager did everything in his power to secure us Tier 1, and got us an amazing payment. When we arrived Krystel already had the car ready to be delivered with a big red bow on top, and we took a million pictures.
Just an extremely professional dealership from start to finish. I will always make the drive to see them in the future.
Krystel Lynn Rutland
Armando Tovar &
James the GSM
the best in the world!
Go to Germain Lexus of Naples for any and all of your Lexus needs, you will not be disappointed. I leased the car of my dreams. I didn't even have to sacrafice on color. Wow!