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Germain Lexus of Naples

Naples, FL

4.9
1,774 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 1,774 reviews

March 23, 2023

We have had a wonderful experience purchasing our cars from this dealership. They are ver professional and honest! More

by mevandergriff
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Artino, Shawn Chapman, Danny Rusinik
Mar 24, 2023 -

Germain Lexus of Naples responded

That's fantastic! Thanks for letting us know how happy you were with your buying experience this time. We truly appreciate your continued business. Congratulations on your new-to-you Lexus and best wishes for safe and pleasant journeys ahead, from everyone at Germain Lexus. Regards, Zach Germain - General Manager

March 22, 2023

John Mccloskey has always done a great job and on time. Treated me with respect. Looking around everybody seemed to be happy. NOT EASEY IN TODAYS MARKET! More

by woodshire
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Mar 22, 2023 -

Germain Lexus of Naples responded

Thank you for noticing! It's our pleasure to provide our guests with an atmosphere of welcoming and of service. We're delighted you continue to experience exceptional service visits with John. Give us a call if John and the Germain Lexus team can assist you with anything else. We look forward to it! Regards, Zach Germain - General Manager

March 21, 2023

Awesome from the moment we walked in the door. We were greeted by everyone, and not in a way that you thought they were crowding you. You could tell they were there to make the buying experience More

by Kangasbs
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Jeff Smith
Mar 22, 2023 -

Germain Lexus of Naples responded

Awesome! Thank you for letting us know how much you enjoyed your dealership experience with us. If there is anything else our team may do for you, please don't hesitate to ask. Until we see you again, we wish you all the best in your upcoming travels, from all of us at Germain Lexus! Regards, Zach Germain - General Manager

March 21, 2023

We have always been treated well at Germaine. Our service rep, Danny Rusnik is always efficient, and understanding of any car repair issues we may have. Most of all is is patient. More

by Swnannisu
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Mar 22, 2023 -

Germain Lexus of Naples responded

Thanks for stopping by to share your positive feedback on Danny! We're glad you enjoyed an accommodating service visit with him. Please don't hesitate to let us how we may assist you again. It is always our pleasure! Regards, Zach Germain - General Manager

March 21, 2023

Each time I visit for service of my Lexus I am very impressed with the entire staff, particularly Leland Glesmer. He always makes my visit a pleasurable experience! More

by leeinnaples10
Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leland Glesmer
Mar 22, 2023 -

Germain Lexus of Naples responded

Thank you, Lee! Your total satisfaction means everything to us, so we're happy Leland always provides you with a pleasant experience in our service department. Thank you for always choosing Germain Lexus for your automotive needs. See you next time! Regards, Zach Germain - General Manager

March 17, 2023

My service representative , Beverly Coppola, did an outstanding job. Very personable, effiecent and kept me informed on the service progress. While I always have exceptional service at Germain Lexus th More

by Gmack
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Mar 20, 2023 -

Germain Lexus of Naples responded

Thank you, Gmack! We're delighted to know how pleased you were with this visit in particular. Beverly is sure to be humbled by your kind words. We sincerely appreciate your business and look forward to more opportunities to serve you in the future. Regards, Zach Germain - General Manager

March 17, 2023

Great customer service, everyone is very friendly & knowledgeable. Id recommend this dealership to friends & will purchase from then again in the future. More

by jcarlossr09
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Mar 20, 2023 -

Germain Lexus of Naples responded

Thank you for the awesome review! Your complete satisfaction is why we do what we do. Hearing from happy customers, like you, let's us know to keep up the good work. We look forward to making sure your next visit with us is just as superb. Thank you for choosing Germain Lexus! Regards, Zach Germain - General Manager

March 16, 2023

Germain continues to excel both with service and excellent knowledgeable coordinator Beverly Coppola who is always ready to attend to my needs, questions and always promptly returns calls. Her w More

by SUV4white
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Coppola
Mar 17, 2023 -

Germain Lexus of Naples responded

That's awesome! Thanks so much for stopping by to recognize Beverly's excellence with your thoughtful review. We sincerely appreciate your patronage and feedback and hope to continue exceeding your expectations at every visit. Thank you for choosing Germain Lexus! Regards, Zach Germain - General Manager

March 07, 2023

Once again, John McCloskey, took care of my service needs in an efficient and professional way. Always problem free. More

by kipmurray
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Mar 09, 2023 -

Germain Lexus of Naples responded

Kip, thank you for stopping by to let us know John gave you another 5-star service experience! We truly appreciate your patronage and positive feedback. Please reach out if there's anything else we may ever help you with. It's always our pleasure. Regards, Zach Germain - General Manager

March 03, 2023

My visit to Germaine Lexus for service is always a great experience. Richard Brown is my service manager and he always takes the best care of my car and I. More

by Shodges1112
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Mar 06, 2023 -

Germain Lexus of Naples responded

Thanks so much for taking the time to share a stellar review of Richard and Germain Lexus! We're pleased you have been consistently satisfied with the high level of service Richard provides. We hope your next appointment lives up to these same expectations! Regards, Zach Germain - General Manager

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