Germain Lexus of Naples

30,000 mile service I have always had good service at your dealership for all 4 of our Lexus automobiles. From start to finish everyone has been polite and nice to talk w I have always had good service at your dealership for all 4 of our Lexus automobiles. From start to finish everyone has been polite and nice to talk with from start to finish. More

Excellent, Friendly Customer Service Beverly Coppola goes above and beyond when it comes to providing excellent customer service. Responsive in answering questions and does what she says Beverly Coppola goes above and beyond when it comes to providing excellent customer service. Responsive in answering questions and does what she says she will do. More

Great Dave McKinney was very pleasant and helpful . I have been the only dealerships throughout the years and Dave McKinney was the best ! I will definite Dave McKinney was very pleasant and helpful . I have been the only dealerships throughout the years and Dave McKinney was the best ! I will definitely buy a new car here when the time comes. More

Challenging but well corrected. Luke & Shawn understand my review. They went over and beyond to rectify the mistakes that were made. Their attention to my concerns made me confident Luke & Shawn understand my review. They went over and beyond to rectify the mistakes that were made. Their attention to my concerns made me confident in their ability to rectify the issues that were presented. More

see below John McCloskey has been my service rep for years and has taken very good care of my needs and concerns. I have purchased two LS460 and have received John McCloskey has been my service rep for years and has taken very good care of my needs and concerns. I have purchased two LS460 and have received very good service Gregory G Grimmer Sr. More

wonderful buying experience. All those who I dealt with at Germain Lexus were accomodating, competent and responsive. When I made inquiries I got prompt and helpful responses, an All those who I dealt with at Germain Lexus were accomodating, competent and responsive. When I made inquiries I got prompt and helpful responses, and I always felt that I was being treated fairly. “Old” Bud Recklaw was a pleasure to work with. He provided me with my best automobile buying experience, and that is really significant since I’m “old” too and I’ve bought a lot of cars. Germain Lexus IS truly fortunate to have a Bud on its team. More

Scheduled service. Whenever we need to bring our ES 350 in for service we always know our experience will be a pleasure.We deal with Beverly Copolla who is so positive a Whenever we need to bring our ES 350 in for service we always know our experience will be a pleasure.We deal with Beverly Copolla who is so positive and upbeat whenever we visit,great person. Thanks Al Lana More

Good experience at this dealership Dan Rusinik did a great job keeping me informed while my car was being serviced and explaining what was done upon completion. Jeff Smith also did Dan Rusinik did a great job keeping me informed while my car was being serviced and explaining what was done upon completion. Jeff Smith also did an excellent job answering my new and used car questions and options, including a test drive while my car was serviced. More

Beverly Coppola Beverly is terrific in the service department. Always, pleasant, efficient and funny. She takes care of any problems with a no sweat attitude. I wa Beverly is terrific in the service department. Always, pleasant, efficient and funny. She takes care of any problems with a no sweat attitude. I was in and out of there in no time. I highly recommend her and Germain Lexus. Peggy D. More

Great service with a personal touch I've been going to Germain's service center for quite some time, with Beverly Coppola as my service advisor throughout. She is extremely knowledgeabl I've been going to Germain's service center for quite some time, with Beverly Coppola as my service advisor throughout. She is extremely knowledgeable and efficient, and gets you through the process quickly. More importantly, she fully explains everything, answers your questions very completely and keeps you feeling good. More