Germain Lexus of Naples

Great sales person no pressure Sal Pellicciottat sold me a Lexus RX350. This was a no pressure sale. He is a real gentleman who I would say comes highly rated. Sal Pellicciottat sold me a Lexus RX350. This was a no pressure sale. He is a real gentleman who I would say comes highly rated. More

Great service every time and great sales person. We just bought our second car from Germain Lexus. Lu Gani handled both sales. He was so professional and friendly... covering all the details of the v We just bought our second car from Germain Lexus. Lu Gani handled both sales. He was so professional and friendly... covering all the details of the vehicle and answering all our questions. He made the process go very smoothly. We were not rushed. He made sure we were completely satisfied with with our purchase and called us the next day to be sure everything was OK and if we had any more questions or concerns. More

Always Great Service Dave McKinney was awesome as usual in sheparding me through the process to replace a tire with a screw buried in it. So quick and efficient that I wa Dave McKinney was awesome as usual in sheparding me through the process to replace a tire with a screw buried in it. So quick and efficient that I was surprised how quickly my time there went by. More

Beverly is a ROCKSTAR! Beverly’s customer service is simply the best. She is kind, courteous, funny, and reliable. She always goes above and beyond to make my experience wh Beverly’s customer service is simply the best. She is kind, courteous, funny, and reliable. She always goes above and beyond to make my experience while at the dealership FIVE STARS! I look forward to many more years at Germain Lexus of Naples! More

Dave McKinney - Service Dave McKinney helped me and explained to me what needed to be done and also what the cost for the needed work would be. I give Dave McKinney an excel Dave McKinney helped me and explained to me what needed to be done and also what the cost for the needed work would be. I give Dave McKinney an excellent rating as a Lexus Service Person. Nadine E. Kelly More

Service maintenance From start to finish we had a great experience. Dave McKinney greeted us in the customer waiting area in a timely fashion. We discussed with him why From start to finish we had a great experience. Dave McKinney greeted us in the customer waiting area in a timely fashion. We discussed with him why we were there and he told us what was going to happen and approximately how long it would take. He met up with us when the car was ready (which was within the time he gave us) and explained everything including things to look for and recommendations. Dave was very genuine and helpful! Great experience!! More

Review of the service representative Dan Rusinik, the service agent was gracious, knowledgeable and help me with all my needs. He is s great asset to Germain Lexus. I am glad that he was Dan Rusinik, the service agent was gracious, knowledgeable and help me with all my needs. He is s great asset to Germain Lexus. I am glad that he was the one who assisted me, thank you. H. Vijungco More

Perfection John did a great job at working around my schedule and making sure that my vehicle was repaired and safe. The communication experience was better than John did a great job at working around my schedule and making sure that my vehicle was repaired and safe. The communication experience was better than any other dealership I've ever dealt with. John is the number one reason why I will be purchasing another vehicle from this dealership. More

First service I had a good experience there. Luke Allen was helping me. He was professional and informative. The only thing I had to wait 2.5 hrs instead of promise I had a good experience there. Luke Allen was helping me. He was professional and informative. The only thing I had to wait 2.5 hrs instead of promised 1.5 hrs on Saturday morning for oil change and tires rotation. More

service review I talked to the phone receptionist and that person set up appointed. the day of the appointment they began working on our vehicle, repair was fixed a I talked to the phone receptionist and that person set up appointed. the day of the appointment they began working on our vehicle, repair was fixed and we were on our way. Thanl you More