Germain Lexus of Naples

Appreciate the quick response to scheduling I arrived early for my appointment but was immediately greeted by a service rep. I walked inside to await Dan Rusinik but he saw me and greeted me im I arrived early for my appointment but was immediately greeted by a service rep. I walked inside to await Dan Rusinik but he saw me and greeted me immediately. He had learned from my booking that I might need transportation while my 10K service was happening. Dan was ready and asked me for the necessary docs to make that a reality. We appreciate him considering our needs and assisting us each time we bring our past and current vehicles to him for service. More

Good service, good coffee, good people! It’s always a pleasure to have Dave McKenney at Germaine Lexus taking care of my car. I know it will be properly serviced. Dave treats the car like i It’s always a pleasure to have Dave McKenney at Germaine Lexus taking care of my car. I know it will be properly serviced. Dave treats the car like it’s his own More

Excellent Service Beverly Coppola always treats us like family. Our safety is her primary concern. Excellent employee!! She always spends the time necessary to address Beverly Coppola always treats us like family. Our safety is her primary concern. Excellent employee!! She always spends the time necessary to address all our questions. More

37 years of Excellent Service!!!! Need I say more. I've been buying and leasing from Rick, Bob, and now Zach. The sales, service , and all around employees are thoughtful, kind, and Need I say more. I've been buying and leasing from Rick, Bob, and now Zach. The sales, service , and all around employees are thoughtful, kind, and caring. Everyone goes out of their way(even in the car wash) to ensure the finest service!! Thanks Danny(service) and Chuck(sales), Mame More

Great customer service I called the Lexus service department at Germain Lexus of Naples with an issue, and the Lexus advisor who I spoke with on the phone made an effort to I called the Lexus service department at Germain Lexus of Naples with an issue, and the Lexus advisor who I spoke with on the phone made an effort to find time for me to come in that same day. When I arrived, he came out and assisted me and I was on my way again quickly. I appreciated the desire to help and the timeliness of this individual. Thank you Jackson Kirby for your great customer service and help! More

Outstanding as usual Beverly Coppola is knowledgeable, helpful and goes out of her way to explain the nature of service needed. She is mindful of the customer's time and Beverly Coppola is knowledgeable, helpful and goes out of her way to explain the nature of service needed. She is mindful of the customer's time and is courteous and helpful even during the busy season. Recommend Beverly highly. More

Armando Tovar Outstanding Sales Consultant Armando Tovar went above and beyond in helping this mostly email sales transaction take place. Quick and highly responsive and worked hard to get need Armando Tovar went above and beyond in helping this mostly email sales transaction take place. Quick and highly responsive and worked hard to get needed questions answered and various logistics settled. I would do business with him anytime, anywhere. Outstanding in all ways. Thank you. More

Good deal. Excellent follow up. Master of details The sales guy, Chad Nesselhauf, was as detailed and professional as any car dealer I've had over the last 50+ years. Right at the top! The sales guy, Chad Nesselhauf, was as detailed and professional as any car dealer I've had over the last 50+ years. Right at the top! More

Dave is the best Because of Dave McKinney I would not consider bringing my Lexus anywhere else for service. He is great to work with and extremely pleasant. We bought Because of Dave McKinney I would not consider bringing my Lexus anywhere else for service. He is great to work with and extremely pleasant. We bought our last new car at Germaine largely because of Dave. I have the greatest confidence he will treat us right. More

Excellent Service Chuck Koenig is the reason I return to Germaine time after time. He is very knowledgeable, personable and provides excellent service. As a single woma Chuck Koenig is the reason I return to Germaine time after time. He is very knowledgeable, personable and provides excellent service. As a single woman I don’t enjoy purchasing a car but I am very comfortable working with Chuck. I trust him completely. He also goes out of his way to show me all the new technology. Thank you always for a great experience! He’s the best! More