Germain Lexus of Naples

Dave McKinney was a pleasures Dave is great so honest, professional. We trust him very much! He is way we come back to Germaine you are. Fortunate to have him on your staff! Dave is great so honest, professional. We trust him very much! He is way we come back to Germaine you are. Fortunate to have him on your staff! More

Knowledgeable and Professional Staff! I purchased a used vehicle from Greg Libutti at the dealership on Saturday. It was an excellent expearience and Greg is very knowledgeable and profess I purchased a used vehicle from Greg Libutti at the dealership on Saturday. It was an excellent expearience and Greg is very knowledgeable and professional. Everyone at the dealership was very friendly and it made my buying experience a pleasure. My next purchase will be from Germain Lexus! Mike Lawson in finance was also a pleasure to work with and helped me with my financial questions. Greg and the whole staff are an asset and I highly recommend this dealership for your next purchase. I am confident that you will not regret it!! More

Great Service Again! Once again I left your dealership with a great overall experience this was the 7 car I have purchased through Sean Kearney a true professional I was a Once again I left your dealership with a great overall experience this was the 7 car I have purchased through Sean Kearney a true professional I was also assisted by Gregg Libutti another professional. Thanks also to Giovanni Blasi who went out of his way in technical support.. You have a great team there you might want to buy them a steak dinner at Bobs new restaurant!! More

Wonderful, and happy with our decision. We originally purchased our 2014 Lexus RX350 as a lease. Frank Smith was our salesman and the comfort level we felt was very reassuring. Our lease ca We originally purchased our 2014 Lexus RX350 as a lease. Frank Smith was our salesman and the comfort level we felt was very reassuring. Our lease came to an end in October when we purchased the vehicle. Our Lexus had just six thousand miles and purchasing the vehicle was a smart decision. Frank Smith was very helpful, and is now looking for a second car for us. We have referred a neighbor who also purchased a Lexus from Frank Smith......I know we will continue to refer our friends too Frank Smith.l More

long distance purchase I had the opportunity to purchase a certified used Lexus from Germain in Naples from a 3 hour drive away. The entire deal was handled thru email and p I had the opportunity to purchase a certified used Lexus from Germain in Naples from a 3 hour drive away. The entire deal was handled thru email and phone without a hitch and the car was as nice as expected. The experience buying a car sight unseen was easy and the sales associate accommodated each of my requests in a timely manner. Knowing I had a 6 hour round trip to come get the car, they had all the paper work FedEx delivered to me the day before and once there, I was in and out in one hour without any issues. Not a problem with any of the deal. More

Overall, it was a great car buying experience. Everton(Fred) Webley was our sales consultant. We had previously set up an appointment and he met us exactly at the agreed upon time. We discussed w Everton(Fred) Webley was our sales consultant. We had previously set up an appointment and he met us exactly at the agreed upon time. We discussed what we were looking for and he showed us a few vehicles that we considered. After we narrowed in on a particular model, we discussed finances. There were multiple options to choose from and we ultimately settled on one. While signing a myriad of documents, our car was being cleaned and fueled. Fred then walked us through a "how to" of the most often used features of the vehicle. He was thorough and made sure to make us feel we were welcome to return at any time for further instructions on how to use the many features of the car. Overall, it was a great car buying experience. More

Efficient. Courteous. Just a simple regular service but Danny Rusinick greeted me with a smile and took control without fuss. No pressure, courteous and professional. A ple Just a simple regular service but Danny Rusinick greeted me with a smile and took control without fuss. No pressure, courteous and professional. A pleasant experience. More

Service Appointment Anytime I need anything at Lexus they always goes above and beyond the call of just a regular service. Beverly Coppola is my service rep and she is a Anytime I need anything at Lexus they always goes above and beyond the call of just a regular service. Beverly Coppola is my service rep and she is always sweet and super efficient. Giovanni Blasi has also gone out of his way to help me with my car and understand all the bells and whistles that it comes with. I would highly recommend anyone to this Lexus dealership. They treat you as if you are part of their big Lexus family. More

90K mile maintenance. We have serviced our Lexus here since we moved to Fl as they have awesome customer service, mechanics, and deliver what they promise. Dave McKinney is We have serviced our Lexus here since we moved to Fl as they have awesome customer service, mechanics, and deliver what they promise. Dave McKinney is very personable and professional. A winning combo! More

Fantastic Service I brought the car in for a routine maintenance appointment. I was promptly met by the valet who then turned me over to Dan Rusinik in the service de I brought the car in for a routine maintenance appointment. I was promptly met by the valet who then turned me over to Dan Rusinik in the service department. Dan was very professional, very prompt with his service and genuinely appreciative of our business. He also extended the courtesy of a loaner car for us to use so that I could take my mother to lunch (I was there only for the weekend so hated to spend it in the dealer waiting lounge). When we returned - everything was complete. Dan met us as we walked through the door - explained the car was in "tip-top shape" and walked us to the finished car and thanked us again for visiting. I would highly recommend this dealership based on our experience. More