Germain Lexus of Naples

Came in for an oil change. Oil change turned into new battery.It was done painlessly by Alyson Chatham and with great diplomacy.I was not upset at all at having to replace the b Oil change turned into new battery.It was done painlessly by Alyson Chatham and with great diplomacy.I was not upset at all at having to replace the battery. More

Terrific Jackson my rep was terrific - took care and explained everything. I was in and out in less then an hour, really respects my time Thank you Ly Jackson my rep was terrific - took care and explained everything. I was in and out in less then an hour, really respects my time Thank you Lynette Aster More

Fabulous service by Beverly Coppola Beverly Coppola is an outstanding employee, always goes beyond the call of duty. Efficient and trustworthy, EXCELLENT customer service, attentive to Beverly Coppola is an outstanding employee, always goes beyond the call of duty. Efficient and trustworthy, EXCELLENT customer service, attentive to listen, always has a smile. More

Carrie Lorenz is excellent! Carrie Lorenz is always accommodating, cordial, caring and competent! She has taken outstanding care of us for over 4 years- and we wouldn't go anywhe Carrie Lorenz is always accommodating, cordial, caring and competent! She has taken outstanding care of us for over 4 years- and we wouldn't go anywhere else! More

excellent salesman Jason is an excellent salesman. He is not pushy, he is very helpful and knowledgeable He spent a lot of time showing us different models and driving Jason is an excellent salesman. He is not pushy, he is very helpful and knowledgeable He spent a lot of time showing us different models and driving with us until my husband and I was comfortable picking the NX F sport More

friendly service I have always been pleased with Germain Lexus. And I am especially pleased with the attention that Beverly gives to my questions etc. She is very pr I have always been pleased with Germain Lexus. And I am especially pleased with the attention that Beverly gives to my questions etc. She is very professional. More

Great Dealership-Germain Lexus I just bought my 4th Lexus. While I was waiting to service my 2014 RX350.I sat down and had a conversation with Sal Pellicciotta sales rep.After dem I just bought my 4th Lexus. While I was waiting to service my 2014 RX350.I sat down and had a conversation with Sal Pellicciotta sales rep.After demonstrating all the new safety features on the new 2017 RX350,I traded in my car for the 2017 RX350. My wife and I were happy to drive home in our new Lexus, thanks to Sal and Germain Lexus. Daniel Wood More

Alyson Chatham's superb service! Alyson gets me in and gets me out quickly and efficiently and does it in a very friendly manner. Couldn't ask for better or friendlier service. Alyson gets me in and gets me out quickly and efficiently and does it in a very friendly manner. Couldn't ask for better or friendlier service. More

Superior service My prescheduled was precisely on time with my service representative (Danny Rusnick) present to greet me. The maintenace service abd any issues I had My prescheduled was precisely on time with my service representative (Danny Rusnick) present to greet me. The maintenace service abd any issues I had were completed in a very timely matter. Very comfortable waiting rooms also. More

Germain Lexus of Naples is the best!! Dave McKinney provides an outstanding service experience. Friendly, professional, and first-rate representative for Lexus. Only Lexus services our car Dave McKinney provides an outstanding service experience. Friendly, professional, and first-rate representative for Lexus. Only Lexus services our cars, and going forward, only Dave will provide our service support. More