
Germain Lexus of Naples
Naples, FL
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Recall service As in the past, my service representative, Beverly Coppola, was very courteous, informative, and efficient. All of my experiences with her have bee As in the past, my service representative, Beverly Coppola, was very courteous, informative, and efficient. All of my experiences with her have been outstanding. The facilities and accommodations at Germain Lexus were very satisfying. More
awesome experience!!! FROM THE MOMENT I WALK IN TO THE MOMENT I LEFT MR SILVIANO LET SHOW ALL HIS YEARS OF SALEMAN, VERY PROFECIONAL AND EXCELLENT CUSTOMER SERVICE AND THE FROM THE MOMENT I WALK IN TO THE MOMENT I LEFT MR SILVIANO LET SHOW ALL HIS YEARS OF SALEMAN, VERY PROFECIONAL AND EXCELLENT CUSTOMER SERVICE AND THE PEOPLE WHO DEALT WITH ME ON MY PURCHASE AS WELL,THANK YOU AGAIN TO ALL OF YOU GUYS AND I CAN NOT FORGET ABOUT MR MIKE LAWSON,WHO PERFORME OUTSTANDING LAYOUT OF OPTIONS I SHOULD CONSIDER ON MY PURCHASE,THANK YOU AGAIN TO ALL OF LEXUS OF NAPLES. More
Friendly, professional sales. John Azarow did a great job helping us select a new Lexus vehicle. He provided on point information and transparent advice that made the purchase pro John Azarow did a great job helping us select a new Lexus vehicle. He provided on point information and transparent advice that made the purchase process a delight. Germain Lexus of Naples is fortunate to have him on their team. Tom M. More
Chad Nesselhauf was an outstanding sales person. I have purchased many luxury vehicles in the past and I must say my experience at Germain Lexus was first class. I attribute a great deal to Chad Nes I have purchased many luxury vehicles in the past and I must say my experience at Germain Lexus was first class. I attribute a great deal to Chad Nesselhauf, our sales representative. Chad was very professional and knew the product extremely well. We actually drove 40 miles from Ft Myers to purchase the car from Chad and Germain Lexus. We will unconditionally recommend Chad and Germain Lexus to our friends. Respectfully, Richard Clarke More
Excellent Awesome experience would recommend having your vehicle serviced here. Friendly staff. Great value in sunny Florida. From the greeters to service sta Awesome experience would recommend having your vehicle serviced here. Friendly staff. Great value in sunny Florida. From the greeters to service staff and everyone in between were very helpful. More
Great job Had a great service experience. Alyson Chatham was extremely helpful, a rare combination of a winning personality with professional competence. I cann Had a great service experience. Alyson Chatham was extremely helpful, a rare combination of a winning personality with professional competence. I cannot praise her enough. More
Always accommodating, in a great mood and very helpful Alison is always in great spirits and very accommodating with scheduling. In addition she's very thorough and her explanations and always ready to ans Alison is always in great spirits and very accommodating with scheduling. In addition she's very thorough and her explanations and always ready to answer questions about service or my car in general More
Amazing Experience! I’m not afraid to travel to get the best deal on a car and I talked with many dealers throughout Florida about the exact RX 350 I wanted. Chuck Koeni I’m not afraid to travel to get the best deal on a car and I talked with many dealers throughout Florida about the exact RX 350 I wanted. Chuck Koenig at Germain Lexus blew away all competitors with price and terms, and blew me away with exceptional customer service! I have purchased many cars, and this is our 5th Lexus RX350, but this purchase was by far the best experience I have had. I knew exactly what wanted, and Chuck made it happen in a very low pressure, professional manner. He knows the Lexus products incredibly well, and there is a reason why his desk is literally filled with “Salesperson of The Year” awards. Chuck Koenig is the best of the best as is Germain Lexus. Everything was quick, smooth, and exactly as promised. I will not buy from anyone else in the future. I have been servicing my Lexus vehicles at Germain Lexis for more than 10 years, and John McCloskey is awesome in the service department. Again, best of the best. Fair and honest, and makes you feel welcome and comfortable. If you have an opportunity to buy and/or service a vehicle at Germain Lexus of Naples, I guarantee you will not be disappointed. I highly recommend Chuck Koenig in sales and John McCloskey in service. More
New dashboard Allyson Chatham is a very professional employee. She helped me tremendously in receiving my new dash and I even received a loaner which I was very gr Allyson Chatham is a very professional employee. She helped me tremendously in receiving my new dash and I even received a loaner which I was very grateful. I certainly could see how hard-working she was and is. Thanks again Allyson. Mag Gadsby More
Good service, nice people This is the THIRD 350RX purchased at Germain. Dave McKinney is very thoughtful and everyone in the service department is great. Dave arranged for a This is the THIRD 350RX purchased at Germain. Dave McKinney is very thoughtful and everyone in the service department is great. Dave arranged for a loaner while my new tires were being installed. Shawn Chapman is still a favorite. More