
Germain Lexus of Naples
Naples, FL
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2017 Lexus 350ES This is the second Lexus I have Leased all because of my salesperson Miquel Diaz-Granados. Mike is top notch in my opinion. He anticipated my needs This is the second Lexus I have Leased all because of my salesperson Miquel Diaz-Granados. Mike is top notch in my opinion. He anticipated my needs and desires in a vehicle which I full appreciate and instead of selling me packages on a vehicle that I would never use, he narrowed it down to exactly what suited me. Mike is my sales person for life. So polite, and really listens to what I have to say. Very pleasant experience both times I have dealt with Mike. Everyone at Germain is so friendly and stand ready to assist you, with a smile, for whatever you need. More
Dan Rusinik Got back to Florida to find car battery dead. Jump start failed and car was towed to Germain on Friday evening. Early Saturday Danny was on it, kept Got back to Florida to find car battery dead. Jump start failed and car was towed to Germain on Friday evening. Early Saturday Danny was on it, kept me apprised of status throughout and had me back in car early Saturday afternoon. Really fine effort on his part despite a tight timeframe. More
Very pleasant. Sales people were very pleasant and helpful in showing me what l was looking for without any pressure. I will always come back to Germain Lexus. Sales people were very pleasant and helpful in showing me what l was looking for without any pressure. I will always come back to Germain Lexus. More
Home Service I contacted my service advisory about 4:30pm and Beverly Copolla took immediate ownership in diagnosing the problem and set up Roadside assistance by I contacted my service advisory about 4:30pm and Beverly Copolla took immediate ownership in diagnosing the problem and set up Roadside assistance by Germain Lexus for the morning at 8:30am. Luis came to the house right on schedule and solved the problem immediately. Service was the best ever and the employees were fantastic. More
Very professional and extremely knowledgeable Beverly Capola was extremely professional and listened to my issues followed up and addressed all of them. She is a great ambassador for the service Beverly Capola was extremely professional and listened to my issues followed up and addressed all of them. She is a great ambassador for the service department and the dealership. More
wonderful experience We have purchased quite a few new vehicles over many years in many states. The majority of the time, due to aggressive and rude sales people that ig We have purchased quite a few new vehicles over many years in many states. The majority of the time, due to aggressive and rude sales people that ignored us, we found that buying a new car became more of a pain then getting a tooth pulled. We may have left with a new car, but also with a bitter taste in our mouth. Now however, my wife and I experienced the right way for a salesman to sell a car. Our dealings with Sean Kearney of Germaine Lexus was outstanding. No pressure, no haggling, answered all of our questions and best of all, researched and found the car we wanted at the price we wanted. He spent as much time with us as we wanted showing all the wonderful bells and whistles of our new Lexus. In addition, the staff of Germaine made us feel welcome and we were very pleased with the high level of service and attention to the wants of its customers. A great place to do business. We will be returning. Bob & Irene Dee More
Easy to buy or lease Germain is out to keep all potential buyers feel at home while helping you get into the car that you are looking for. All the folks at the dealership Germain is out to keep all potential buyers feel at home while helping you get into the car that you are looking for. All the folks at the dealership were very friendly and helpful. I would not hesitate to buy my next car at Germain Lexus. More
Great service Germain Lexus works very hard to make buying or leasing a car very easy. I have had five Rx 350 from them and would never go to another dealer. The se Germain Lexus works very hard to make buying or leasing a car very easy. I have had five Rx 350 from them and would never go to another dealer. The service department is wonderful. Highly recommended them More
Excellent purchase experience Purchase/lease of a new vehicle couldn't have gone better. Michael Diaz is a great sales rep, anticipating our needs and offering a very attractive de Purchase/lease of a new vehicle couldn't have gone better. Michael Diaz is a great sales rep, anticipating our needs and offering a very attractive deal. More
Dave McKinney was a pleasures Dave is great so honest, professional. We trust him very much! He is way we come back to Germaine you are. Fortunate to have him on your staff! Dave is great so honest, professional. We trust him very much! He is way we come back to Germaine you are. Fortunate to have him on your staff! More